Capture new leads and turn prospects into customers without any hassle, keeping your CRM updated automatically.
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Trigger automated email sequences from chat lead conversations.
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Category
Marketing Automation
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Overview
Transform your customer interactions into powerful email marketing opportunities with the ActiveCampaign integration. This seamless connection automatically captures leads from your Tidio conversations and adds them to your ActiveCampaign lists, ensuring no potential customer slips through the cracks. ActiveCampaign is a leading email marketing and automation platform trusted by over 180,000 businesses worldwide. By integrating with Tidio, you can leverage real-time chat data to create highly targeted email campaigns, set up automated sequences based on customer behavior, and maintain consistent communication across all touchpoints. The integration supports both automatic and manual lead synchronization, giving you full control over your subscriber management process.
Key features
- Unified subscriber management: Automatically sync new subscribers from Tidio conversations to your ActiveCampaign lists
- Pre-chat lead capture: Collect subscriber information through customizable pre-chat surveys before conversations begin
- Flow-based automation: Trigger ActiveCampaign sequences based on specific chat interactions and customer behaviors
- Manual control options: Manually update subscriber status and sync data during live conversations when needed
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Frequently Asked Questions
Common questions about Integration with ActiveCampaign
What does the ActiveCampaign integration do?
It connects your Tidio live chat with your ActiveCampaign account so contacts collected in conversations are added to your ActiveCampaign lists automatically. From there, you can trigger email sequences, segment subscribers, and follow up with leads without manually exporting data.
Is the ActiveCampaign integration available on my plan?
Yes. It's a native integration available on all Tidio plans, so you can connect it regardless of which plan you're on.
How do leads get added to ActiveCampaign?
Two ways. Contacts can be captured automatically — for example, through a pre-chat survey before the conversation starts — or your team can sync a contact manually during a live conversation when it makes sense.