Talk to us
Tell us what you need and we'll design an agent around it

EN

Log in
ActiveCampaign logo

Get more done with Tidio and ActiveCampaign Integration

Trigger automated email sequences from chat lead conversations.

Start for free

No credit card required

Contact sales

Integration availability depends on your Tidio plan.

Compare plans

Category

Marketing Automation

Available in

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and ActiveCampaign

Capture leads before the chat starts

Ask for an email in a pre-chat survey and send every new contact straight to your ActiveCampaign lists.

Trigger sequences from conversations

Start ActiveCampaign automations when a chat meets your conditions, like a pricing question or a demo request.

Keep your lists in sync

New contacts from Tidio conversations land in ActiveCampaign automatically, so segments stay current without exports.

Overview

Transform your customer interactions into powerful email marketing opportunities with the ActiveCampaign integration. This seamless connection automatically captures leads from your Tidio conversations and adds them to your ActiveCampaign lists, ensuring no potential customer slips through the cracks. ActiveCampaign is a leading email marketing and automation platform trusted by over 180,000 businesses worldwide. By integrating with Tidio, you can leverage real-time chat data to create highly targeted email campaigns, set up automated sequences based on customer behavior, and maintain consistent communication across all touchpoints. The integration supports both automatic and manual lead synchronization, giving you full control over your subscriber management process.

Key features

  • Unified subscriber management: Automatically sync new subscribers from Tidio conversations to your ActiveCampaign lists
  • Pre-chat lead capture: Collect subscriber information through customizable pre-chat surveys before conversations begin
  • Flow-based automation: Trigger ActiveCampaign sequences based on specific chat interactions and customer behaviors
  • Manual control options: Manually update subscriber status and sync data during live conversations when needed
ActiveCampaign logo

ActiveCampaign

Marketing Automation

Tags

  • Email Marketing

  • Lead Capture

How it works

Connect ActiveCampaign in minutes

  1. 1

    Connect your ActiveCampaign account

    Go to Integrations in the Tidio panel and connect your ActiveCampaign account. No code needed.

  2. 2

    Choose how contacts are added

    Turn on automatic sync from pre-chat surveys, or add contacts manually during conversations.

  3. 3

    Let leads flow into your lists

    Every new contact shows up in ActiveCampaign, ready for your sequences and segments.

Discover more integrations

All Integrations
AWeber logo
AWeber

Add the people you talk to in chat to the right AWeber list, without a form.

Answer event questions in chat and turn the people asking them into registered attendees.

Send chat leads into Act-On and let the right email program start on its own.

Turn the customers who already like you into ambassadors, straight from the chat.

Collect SMS opt-ins in chat and keep consent honest across both channels.

Keep event registrations and the conversations around them in the same place.

Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the ActiveCampaign integration

What does the ActiveCampaign integration do?

It connects your Tidio live chat with your ActiveCampaign account so contacts collected in conversations are added to your ActiveCampaign lists automatically. From there, you can trigger email sequences, segment subscribers, and follow up with leads without manually exporting data.

Is the ActiveCampaign integration available on my plan?

Yes. It's a native integration available on all Tidio plans, so you can connect it regardless of which plan you're on.

How do leads get added to ActiveCampaign?

Two ways. Contacts can be captured automatically — for example, through a pre-chat survey before the conversation starts — or your team can sync a contact manually during a live conversation when it makes sense.