Turn the visitors who chatted with you into the audiences your ads actually pay for.
Get more done with Tidio and Verve integration
Tie Tidio chats back to the Verve campaign that brought the visitor in.
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Integration availability depends on your Tidio plan.
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Category
Advertising
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Verve
Know which ad started the chat
The Verve campaign and creative travel with the visitor into Tidio, so the agent sees what was promised in the ad they clicked.
Count chats as conversions
When a conversation reaches a demo or a purchase, a conversion event goes back to Verve, so optimization runs on outcomes rather than clicks.
Spot the creatives that mislead
If one Verve creative produces chats that all ask the same confused question, the ad copy is the problem, and now you can see it.
Build segments from real answers
What people say in chat is better targeting input than inferred interest, and those signals can shape the Verve audiences you buy against.
Overview
Verve runs mobile and location based advertising, and the hard part is knowing what the spend produced after the click. Tidio sees what those visitors ask. Connect them with Zapier, Make or the Tidio API and a chat can carry the Verve campaign that delivered the visit, then send a conversion event back when the conversation turns into a lead. The report stops ending at the click.
Key features
- Campaign carried into the chat The Verve campaign and creative show with the conversation.
- Conversions posted back A qualified chat becomes a Verve conversion event.
- Spend context for the team Agents see which paid campaign the visitor came from.
- Segment data for targeting Chat outcomes can inform Verve audience segments.
Verve
Advertising
Tags
Conversion Tracking
Marketing Automation
How it works
Connect Verve in minutes
1
Connect Verve and Tidio through a webhook
Verve exposes campaign reporting and conversion postbacks. Your automation tool or a small service can read one and post the other alongside the Tidio API.
2
Carry the campaign into the chat
Keep the click parameters in the visitor's session and pass them as chat attributes, so the Verve campaign is attached before anybody types.
3
Define the conversion once
Pick the chat outcome that counts, such as a booked demo. Send only that to Verve, or the optimization signal turns into noise.
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Frequently asked questions
Common questions about the Verve integration
How does the chat know which campaign sent the visitor?
From the click parameters on the landing URL. Store them in the session and pass them into Tidio as attributes, then map them to the Verve campaign on your side.
Is a chat a good conversion event to optimize on?
It depends how far down you count it. A chat opening is weak, because curiosity is cheap. A qualified conversation is a strong signal and worth sending to Verve.
What about visitors who chat days after the ad?
Attribution gets softer. Keep the campaign in a longer lived cookie if your policy allows it, and accept that some conversations will carry no Verve campaign at all.
Is the Verve integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Verve integration.