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Set your business up for peak season success

Offer great customer service this holiday season

Access all the resources you need to make the 2025 holiday season your best one yet.

Prepare your store for the peak season with this hands-on guide

Get the free ebook
*Prepare your store* for the peak season with this hands-on guide

Copilot

Get Copilot — your AI-powered Chrome extension for faster replies

Copilot suggests personalized, on-brand responses inside your existing help desk so your team can work smarter. Automate up to 30% of your support workload in just a few clicks.

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Boost your peak season performance with our free webinars

Find out how to prepare your store for high-traffic periods from the best voices in customer service and ecommerce.
Make the Holiday Season Your Most Successful Yet

Make the Holiday Season Your Most Successful Yet

Reducing Customer Service Costs During High Traffic Periods

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Winning Holiday Season Customer Service

Winning Holiday Season Customer Service

Discover 3 powerful strategies to ensure outstanding service during high demand periods.

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Endeksa logo
Under Armour logo
Lacoste logo
The Body Shop logo
Dermalogica logo
Ninja Transfers logo
Stanley logo
Wasatch logo
ADT logo
Gecko logo
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Endeksa logo

Get ready for the holiday rush with dedicated blog posts

Discover proven strategies on boosting customer engagement during the busiest time of the year.
Preparing for Black Friday: Ultimate Customer Service Checklist

Preparing for Black Friday: Ultimate Customer Service Checklist

Uncover BFCM strategies to empower your customer service reps during seasonal spikes.

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16 Black Friday Marketing Strategies You Should Try in 2025

16 Black Friday Marketing Strategies You Should Try in 2025

Discover the best Black Friday campaigns for small businesses and online shopping stores.

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Black Friday Facts & Cyber Monday Stats [Report 2025]

Black Friday Facts & Cyber Monday Stats [Report 2025]

Explore essential Black Friday and Cyber Monday stats to get your business ready for this year.

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One Platform. Three Ways to Scale Holiday Support

Whether you're handling 1,000 messages a day or 10,000 during Black Friday weekend, Tidio’s tools work together to help you automate, support, and convert — without overwhelming your team.

Automate

Automate

Instantly resolve 67% of holiday support requests while you sleep

Integrate Lyro AI Agent with your existing help desk and resolve 67% of support inquiries across chat, email, and social media in 12 languages.

Support

Support

Turn peak-season chaos into organized efficiency with an AI customer service

Use Lyro AI, live chat, and a multichannel inbox to automate common requests, handle complex tasks, and distribute work to human agents.

Convert

Convert

Guide shoppers without lifting a finger—turn visitors into buyers

Not all visitors need support. Provide self-service options, capture leads, and drive conversions with automated conversations.

Marta Żuchowska

Now we have Tidio, our Customer Care team is so much more efficient, and our customers get faster, more accurate support.

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Marta Żuchowska

Customer Care Coordinator at Your KAYA

Your Kaya
Daniel Reid

The number one thing that has grown our business is offering that customer service experience the rest of the market has not been able to do.

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Daniel Reid

Co-founder and CEO @ Suitor

Suitor
Görkem Öğüt

We needed the most sustainable and efficient way to manage the traffic and improve customer satisfaction. So we implemented Tidio Flows technology.

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Görkem Öğüt

CEO & Founding Partner of Endeksa

Endeksa

Offer great customer service this holiday season

Convert more leads, provide stellar support, and boost your revenue with Tidio.

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