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Get more done with Tidio and Brevo Integration

Sync leads and email contacts from chat directly into Brevo lists.

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No credit card required

Contact sales

Integration availability depends on your Tidio plan.

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Category

Marketing Automation

Available in

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Brevo

Collect subscribers in the pre-chat survey

When a visitor leaves their email and consent before the chat starts, Tidio adds them to your Brevo list automatically.

Subscribe a contact mid conversation

Change a visitor's status to subscribed during the chat and their details sync to Brevo right away.

Keep every subscriber in one list

Contacts from chat go to the same Brevo list as the rest of your subscribers, so your email workflows run from one place.

Overview

Make managing contacts effortless by sending leads collected through chat straight into Brevo. When a visitor signs up via a pre-chat survey or you manually mark them as subscribed, Tidio sends their info to your Brevo list automatically. Keep your subscriber base in one place, reduce manual data entry, and turn chats into engaged contacts ready for email campaigns.

Key features

  • Automatic contact sync: new email leads from Tidio (via pre-chat survey) are added directly to Brevo.
  • Manual subscribe control: manually change a chat visitor’s status to “Subscribed” and sync to Brevo instantly.
  • Easy setup: connect in minutes, install the integration, paste your Brevo API key, and pick the list.
  • Unified contact storage: keep all your subscribers from chat and email in a single Brevo list for simpler marketing workflows.
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Brevo

Marketing Automation

Tags

  • Email Marketing

  • Lead Capture

How it works

Connect Brevo in minutes

  1. 1

    Install Brevo in the Tidio panel

    Open the Integration section, select the Brevo tile, click Install Brevo and follow the prompts.

  2. 2

    Paste your API key and pick a list

    Add your Brevo API key and choose the contact list that new contacts from Tidio should be added to.

  3. 3

    Let chat fill your list

    Every contact captured in a conversation is added to that list, ready for your email campaigns.

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Frequently asked questions

Common questions about the Brevo integration

How do I connect Tidio with Brevo?

Go to Tidio’s Integration section, select the Brevo tile, click “Install Brevo,” and follow the prompts. You’ll need to paste your Brevo API key and choose which contact list to sync.

When are contacts sent to Brevo?

Contacts are sent automatically if a visitor fills out the pre-chat survey with email and consent. Alternatively, you can manually mark a user as “Subscribed” during a conversation. Either way gets them added to your Brevo list.

Can I choose which Brevo list contacts go into?

Yes. During setup, you select the target Brevo list where all new contacts from Tidio will be added.

Is the Brevo integration available on my plan?

Yes. The Brevo integration is available on all Tidio plans, including the free one. Compare plans to see what else each plan includes.