Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Campaign Monitor integration
Grow your Campaign Monitor lists from chat, with consent recorded where it was given.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Campaign Monitor
Turn a chat into a subscriber
Someone who asks to be kept informed is added to the right Campaign Monitor list from the conversation, with no form in the way.
Keep consent defensible
The moment consent was given is recorded with the Tidio conversation, so a Campaign Monitor list can be justified later.
Stop emails when asked
An unsubscribe request made to an agent is applied in Campaign Monitor, so the next send does not undo what your team promised.
Answer the email in front of them
The Campaign Monitor campaign a customer received reaches the chat, so the agent knows which offer is being asked about.
Overview
Campaign Monitor sends the newsletter, and the chat is where people are already talking to you. Connected through Zapier or the Tidio API, a visitor who agrees to hear from you in a Tidio conversation is added to the right Campaign Monitor list with the consent recorded, and unsubscribes travel back, so nobody is emailed after they asked an agent to stop.
Key features
- Subscribe people from a chat into the Campaign Monitor list that matches what they asked about
- Record consent where it happened with the conversation kept as the evidence
- Honor an unsubscribe when someone tells an agent rather than clicking a link
- See the campaign behind a question so the reply matches the email they actually received
Campaign Monitor
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Campaign Monitor in minutes
1
Connect Tidio and Campaign Monitor
Link them with Zapier, Integrately or the Tidio API and pick the Campaign Monitor lists a conversation may write to.
2
Set the rules for consent
Decide what counts as an opt in, which list it belongs to and what an agent is allowed to change.
3
Keep both sides in step
Subscribers, unsubscribes and preferences move between the chat and Campaign Monitor without a spreadsheet.
Discover more integrations
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Turn the customers who already like you into ambassadors, straight from the chat.
Collect SMS opt-ins in chat and keep consent honest across both channels.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Campaign Monitor integration
Does this keep opt ins compliant?
It records where and when consent was given and stores the conversation with the Campaign Monitor subscriber. Your legal basis is still your decision, but the evidence sits in one place.
What if someone asks an agent to stop emailing?
The request is applied to Campaign Monitor through the integration, so the unsubscribe is real rather than a note in a transcript.
Is the Campaign Monitor integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Campaign Monitor integration.