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Get more done with Tidio and Campaigner integration

Feed Campaigner segments with what customers say in chat, and keep suppression honest.

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Contact sales

Integration availability depends on your Tidio plan.

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Category

Marketing Automation

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Campaigner

Capture the contact in context

A visitor who leaves an email in Tidio joins the Campaigner group that matches their question, so the first send is relevant.

Build segments from real answers

Interests, plans and objections recorded in a conversation become Campaigner fields, so a segment reflects what people said rather than what they clicked.

Suppress before it costs you

An opt out raised in chat is applied to the Campaigner suppression list, which protects the customer and your deliverability at the same time.

Close the loop on a campaign

Questions that follow a Campaigner send show what the email left unclear, and the answer can be reused in the next one.

Overview

Campaigner is built for marketers who care about segments and deliverability, and both get better when the data behind them is current. Connected to Tidio through Zapier or the Tidio API, contacts captured in a conversation land in the right Campaigner group, opt outs and complaints are suppressed straight away, and the interests someone states in a chat become the field a segment is built on.

Key features

  • Add contacts to the right group based on what the conversation was actually about
  • Suppress fast when a customer tells an agent to stop emailing them
  • Segment on stated interests instead of guessing from clicks alone
  • Protect your sending reputation by keeping unhappy contacts out of the next send
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Campaigner

Marketing Automation

Tags

  • Marketing Automation

  • Email Marketing

How it works

Connect Campaigner in minutes

  1. 1

    Connect Tidio and Campaigner

    Link them with Zapier, Make or the Tidio API and pick the Campaigner groups and fields a conversation may update.

  2. 2

    Map conversations to groups

    Decide which topics add a contact to which group, and what triggers suppression.

  3. 3

    Send to a current list

    Campaigner works from data the chat keeps fresh, and complaints never wait for a manual export.

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Seamlessly sync customer data and automate lead capture with ActiveCampaign's email marketing platform.

Turn the customers who already like you into ambassadors, straight from the chat.

Collect SMS opt-ins in chat and keep consent honest across both channels.

Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the Campaigner integration

Why route opt outs through the chat?

Because people ask an agent to stop rather than hunting for a link. Passing that to Campaigner immediately keeps the promise your team made and keeps complaints off your sending record.

Can chat data build a Campaigner segment?

Yes. Fields set from a conversation, such as topic, product interest or plan, can be used in Campaigner segments like any other contact data.

Is the Campaigner integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Campaigner integration.