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Get more done with Tidio and Cvent integration

Answer registration questions from the Cvent record and sign attendees up in the chat.

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Contact sales

Integration availability depends on your Tidio plan.

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Category

Marketing Automation

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Cvent

Answer what the pass includes

Session lists, prices and dates come from Cvent, so a prospective attendee gets the detail in the chat instead of an email tomorrow.

Register from the conversation

Someone ready to attend is registered in Cvent during the chat, which is the moment they are most likely to commit.

Confirm the booking

The Cvent record tells an attendee that their registration exists and what they signed up for, which removes a whole category of email.

Handle the changes

Cancellations and session swaps raised in Tidio are applied in Cvent, so the attendee list is accurate before anyone prints a badge.

Overview

Cvent runs the registration, the sessions and the check in for events that people have plenty of questions about. Connected to Tidio through Zapier or the Tidio API, the chat answers them from the record: what a pass includes, which sessions are left, whether a registration went through. New registrations and changes are written back to Cvent, so an inbox full of requests does not turn into manual data entry for the events team.

Key features

  • Answer registration questions with the Cvent event and ticket details behind the reply
  • Register people in the chat and write the record straight into Cvent
  • Handle changes and cancellations so the Cvent numbers match who is actually coming
  • Confirm a booking when an attendee asks whether their place is real
Cvent logo

Cvent

Marketing Automation

Tags

  • Marketing Automation

  • Email Marketing

How it works

Connect Cvent in minutes

  1. 1

    Connect Tidio and Cvent

    Link the two with Zapier or the Tidio API, with access to the Cvent events, sessions and attendee fields the chat should use.

  2. 2

    Choose what the chat can do

    Decide which Cvent details are answered automatically and which changes an agent may make.

  3. 3

    Keep the list accurate

    Registrations and changes reach Cvent as they happen, and the events team stops rekeying email.

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Frequently asked questions

Common questions about the Cvent integration

Can attendees change a registration in chat?

Only what you allow. Most teams let agents apply cancellations and session changes to Cvent, while payment and complex edits stay in the platform.

Does this work before and during the event?

Yes. Before, it answers registration questions and signs people up. During, the Cvent record answers session and check in questions while people are on site.

Is the Cvent integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Cvent integration.