See which pages bring conversations, next to how those pages actually rank.
Get more done with Tidio and Domo integration
Put conversation data into Domo, and let a Domo alert reach the people who answer customers.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Analytics
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Domo
Report support where it is seen
Volume, topics, response times and outcomes go into a Domo dataset, so the support view sits on the dashboard the leadership already opens.
Join the numbers up
Chat data next to sales and product data in Domo shows what a spike in questions did to conversion, which neither tool can answer alone.
Get the alert to the right people
A Domo alert on a KPI can reach the inbox, so the team that answers customers hears about it at the same time as the analysts.
Stop exporting by hand
The Domo dataset is refreshed from Tidio on a schedule, which removes the weekly spreadsheet somebody currently maintains.
Overview
Domo is where the company looks at its numbers, and support usually shows up there late or not at all. Connected to Tidio through Zapier or the Tidio API, conversation volume, topics and outcomes land in a Domo dataset on a schedule, so the customer side of the business is on the same dashboard as sales and operations. Domo alerts can also reach the inbox, so a threshold is noticed by the team that has to act.
Key features
- Send conversations to a dataset so Domo dashboards include the support picture
- Skip the manual export since the Domo dataset is refreshed on its own
- Act on a Domo alert by getting it to the people talking to customers
- Compare across the business with chat data next to the numbers Domo already holds
Domo
Analytics
Tags
Analytics & Reporting
Contact Sync
How it works
Connect Domo in minutes
1
Connect Tidio and Domo
Link them with Zapier or the Tidio API and choose which Domo dataset receives the conversation data.
2
Decide the fields and the schedule
Map the measures worth reporting and how often the Domo dataset is refreshed.
3
Read it with everything else
Domo keeps the dashboards, and support is one of the sources feeding them.
Discover more integrations
All Integrations
Put conversation data into the analytics workflows your data team already runs.
Start the conversation the behavior asks for, and send chat events back to your product data.
Tell customers about a network problem before they arrive in chat to report it.
Answer do-you-cover-my-area questions in chat and send addresses where the field work starts.
Let ChartMogul revenue signals start the conversation, and answer with the account's value in view.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Domo integration
What data is sent to Domo?
The fields you choose, usually counts, topics, timings and outcomes rather than message content. Domo keeps the dashboards and the alerting on top of them.
Can a Domo alert start a conversation?
It can reach the team as a message or a task. Whether it turns into customer contact is your decision and depends on what the alert is about.
Is the Domo integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Domo integration.