Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Eloqua integration
Send chat engagement into Eloqua so lead scores reflect the conversations you had.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Eloqua
Score the conversation
A chat about pricing or a demo raises the Eloqua score, because somebody who asks in person is further along than somebody who opened an email.
Skip the form
Details given in a conversation create or update the Eloqua contact, so a visitor who would never fill in a form still becomes a known lead.
Answer the campaign they got
The Eloqua campaign and email behind a visit reach the chat, so an agent knows which offer is being asked about.
Hand over at the right moment
When the Eloqua score or segment says a lead is ready, the conversation moves to sales while the person is still on the site.
Overview
Eloqua scores leads on what they open, click and submit, and a conversation is a stronger signal than any of those. Connected to Tidio through Zapier or the Tidio API, chats become Eloqua activity: the contact is created or updated, the score moves, and the campaign the person came from is visible to the agent. When a score crosses your threshold, the handover happens while the person is still talking.
Key features
- Add chat activity to the score so an Eloqua lead score counts the conversation
- Create the contact from a chat with the fields your Eloqua forms would have collected
- See the campaign behind them so the reply matches the Eloqua email they received
- Hand over on the threshold while the lead is still in the conversation
Eloqua
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Eloqua in minutes
1
Connect Tidio and Eloqua
Link them with Zapier, Make or the Tidio API and choose which Eloqua contact fields and activities the chat can write.
2
Map chats to activity
Decide which conversation moments become Eloqua activity and how they affect scoring or segments.
3
Work the lead
Eloqua keeps the campaigns and the scoring, and the conversation is one of the things feeding them.
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Frequently asked questions
Common questions about the Eloqua integration
How does a chat affect an Eloqua score?
Through the activity or field update you send. Teams usually add points for a pricing or demo conversation and pass the topic, so scoring rules can treat it like a form fill.
Which direction does data flow?
Both, if you want. Eloqua data such as campaign, segment and score can reach the agent, and conversations can write contacts and activity back.
Is the Eloqua integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Eloqua integration.