Send a document for signature from the chat and answer where it is without leaving it.
Get more done with Tidio and eTermin integration
Book an eTermin appointment inside the conversation instead of sending a link and hoping.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Workflows
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and eTermin
Turn the question into a booking
Somebody asking whether you have time this week sees eTermin slots in the chat and books one, which loses fewer people than a link to a calendar page.
Move the appointment
A reschedule requested in the conversation is applied in eTermin, so the calendar matches reality without staff retyping it.
Cut the no shows
A confirmation and a reminder tied to the eTermin booking reach the customer in the channel they used, which is harder to miss than an email.
Capture who is coming
The details needed for the appointment are collected in the chat and stored with the eTermin customer record, so reception is not asking again.
Overview
eTermin knows who is free, for how long and for which service. A chat is where somebody asks for an appointment in the first place. Connected to Tidio through Zapier or the Tidio API, the available slots reach the conversation, the booking is created in eTermin, and a customer who needs to move or cancel does it in the same thread rather than by phone during opening hours.
Key features
- Offer real slots taken from eTermin availability rather than a generic link
- Book in the conversation so an appointment is confirmed while they are still there
- Handle changes and cancellations and keep the eTermin calendar accurate
- Confirm what was booked including the service, the time and who they will see
eTermin
Workflows
Tags
Workflow Automation
Lead Capture
How it works
Connect eTermin in minutes
1
Connect Tidio and eTermin
Link them with Zapier or the Tidio API, with access to the eTermin services, staff and availability the chat should offer.
2
Decide what can be booked
Choose which services and time windows a conversation may book, change or cancel in eTermin.
3
Keep the calendar right
eTermin owns the schedule, and the chat is the fastest way into it.
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Frequently asked questions
Common questions about the eTermin integration
Can a customer cancel through the chat?
Yes, if you allow it. The cancellation is applied in eTermin so the slot is released, which is better than a message nobody actions until the morning.
Does this replace the booking page?
No. The eTermin page still works for people who want it. The chat catches the ones who would rather ask than fill anything in.
Is the eTermin integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the eTermin integration.