Send a document for signature from the chat and answer where it is without leaving it.
Get more done with Tidio and Formstack integration
Turn Formstack submissions into conversations, and let a chat fill the form for people.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Workflows
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Formstack
Reply while it matters
A Formstack submission can start a Tidio conversation straight away, which beats a reply two days later when the person has moved on.
Take the answers in the chat
The questions a Formstack form asks can be answered in a conversation, and the submission is created from them, so nothing depends on a form page.
Rescue the abandoned form
Somebody stuck on a field can ask in the chat and get an answer, which turns an abandoned Formstack form into a completed one.
Route by what was submitted
Formstack answers decide which team picks up the conversation, so a complaint and an order request do not sit in the same queue.
Overview
Formstack collects the data your processes need, and a form is also where a lot of people give up. Connected to Tidio through Zapier or the Tidio API, the two work together: a submission can open a conversation so somebody follows up while it is fresh, and a visitor who will not fill in a form can answer the same questions in a chat that submits it for them.
Key features
- Follow up a submission with a conversation instead of an email queue
- Fill the form in a chat so a Formstack submission is created from the answers
- Answer the confused ones before a half finished form is abandoned
- Keep one record since Formstack still stores every submission
Formstack
Workflows
Tags
Workflow Automation
Lead Capture
How it works
Connect Formstack in minutes
1
Connect Tidio and Formstack
Link them with Zapier, Integrately or the Tidio API and choose which Formstack forms a conversation can read or submit to.
2
Decide the direction
Set which submissions open a chat and which conversations create a Formstack submission.
3
Keep the data together
Formstack stores the submissions, and the conversation is another way to create and follow them up.
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Frequently asked questions
Common questions about the Formstack integration
Why fill a form through a chat?
Because completion rates are better. People answer questions one at a time in a conversation that they would abandon on a long Formstack page, and the submission still lands in the same place.
Do submissions still go to Formstack?
Yes. Formstack stores everything and its own notifications and integrations keep working, so nothing about your existing process has to change.
Is the Formstack integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Formstack integration.