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Get more done with Tidio and Google Calendar integration

Check availability and book a Google Calendar slot inside the conversation.

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No credit card required

Contact sales

Integration availability depends on your Tidio plan.

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Category

Workflows

Integration availability depends on your Tidio plan.

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Use cases

What you can do with Tidio and Google Calendar

Book while they are keen

Free slots from Google Calendar appear in the chat and the event is created there, which converts better than sending somebody to a scheduling page.

Handle the change

A reschedule agreed in the conversation updates the Google Calendar event, so the calendar and the customer agree on the time.

Brief the person taking it

The conversation summary goes into the Google Calendar event, so whoever joins the call already knows what it is about.

Find a slot that suits both

Checking several calendars in Google Calendar means the time offered is one the specialist can actually make.

Overview

Most requests for a call end with a link and a hope. Connected to Tidio through Zapier or the Tidio API, Google Calendar availability reaches the conversation instead, so a visitor is offered real times and the event is created while they are still there. Reschedules and cancellations are applied to the calendar, and the meeting carries the notes from the chat so whoever takes it is not starting cold.

Key features

  • Offer real times from Google Calendar rather than a link and a guess
  • Create the event in the chat so the booking is done before they lose interest
  • Apply changes when somebody reschedules or cancels in the conversation
  • Send the context so the Google Calendar invite carries what was discussed
Google Calendar logo

Google Calendar

Workflows

Tags

  • Workflow Automation

  • Lead Capture

How it works

Connect Google Calendar in minutes

  1. 1

    Connect Tidio and Google Calendar

    Link them with Zapier, Make or the Tidio API, with access to the Google Calendar calendars the chat may read and write.

  2. 2

    Set the booking rules

    Decide which calendars, hours and meeting lengths a conversation may offer and book.

  3. 3

    Keep the calendar right

    Google Calendar owns the schedule, and the chat is the quickest way into it.

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Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the Google Calendar integration

Whose calendar gets checked?

The ones you connect. Teams usually expose a shared team calendar or a set of individual Google Calendar accounts, with working hours and buffers respected.

Does this need a booking tool?

Not for a simple case. If you already run one, it keeps working, and Google Calendar is still where the event ends up either way.

Is the Google Calendar integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Google Calendar integration.