EN

  • Tell us what you need and we'll design an agent around it
Log in
Eventbrite logo

Get more done with Tidio and Eventbrite integration

Answer ticket questions from the Eventbrite order and register people in the chat.

Start for free

No credit card required

Contact sales

Integration availability depends on your Tidio plan.

Compare plans

Category

Marketing Automation

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Eventbrite

Answer what is left

Ticket types, prices and remaining capacity come from Eventbrite, so somebody asking whether they can still come gets a straight answer.

Confirm the order exists

The Eventbrite order answers the did it go through question, which is most of what an event inbox contains in the last week before it starts.

Register them there and then

A visitor who wants to attend is registered in Eventbrite from the conversation, at the moment they decided rather than after a detour.

Deal with refunds properly

A refund or transfer request is routed with the Eventbrite order attached, so the person handling it is not searching for the booking.

Overview

Eventbrite sells the tickets and keeps the attendee list, and every event generates the same questions: is it sold out, can I transfer my ticket, did my order go through, where do I get the invoice. Connected to Tidio through Zapier or the Tidio API, the chat answers them from the Eventbrite record, and people who are ready to attend can be registered without being sent somewhere else to start again.

Key features

  • Answer ticket questions with the Eventbrite order and ticket type behind the reply
  • Confirm the order so nobody buys twice because the email did not arrive
  • Register from the chat while the person is still interested in going
  • Handle transfers and refunds by routing them with the Eventbrite order attached
Eventbrite logo

Eventbrite

Marketing Automation

Tags

  • Marketing Automation

  • Email Marketing

How it works

Connect Eventbrite in minutes

  1. 1

    Connect Tidio and Eventbrite

    Link the two with Zapier or the Tidio API, with access to the Eventbrite events, orders and attendee data the chat needs.

  2. 2

    Choose what the chat does

    Decide which Eventbrite lookups are automatic and which requests are created or routed to a person.

  3. 3

    Keep the list in Eventbrite

    Eventbrite keeps the tickets, the payments and the attendee list, and the chat answers around it.

Discover more integrations

All Integrations
AWeber logo
AWeber

Add the people you talk to in chat to the right AWeber list, without a form.

Answer event questions in chat and turn the people asking them into registered attendees.

Send chat leads into Act-On and let the right email program start on its own.

Seamlessly sync customer data and automate lead capture with ActiveCampaign's email marketing platform.

Turn the customers who already like you into ambassadors, straight from the chat.

Collect SMS opt-ins in chat and keep consent honest across both channels.

Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the Eventbrite integration

Can payment happen in the chat?

Payment stays with Eventbrite. The conversation answers questions, captures the details and points the person at the right ticket, which is where most people drop out.

What can agents see?

The Eventbrite fields you map, such as event, ticket type, order status and attendee name. Eventbrite keeps everything financial.

Is the Eventbrite integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Eventbrite integration.