See which pages bring conversations, next to how those pages actually rank.

Get more done with Tidio and FirstRain integration
Bring FirstRain account intelligence into the conversation, so a rep knows what just happened.
No credit card required
Integration availability depends on your Tidio plan.
Category
Integration availability depends on your Tidio plan.
Use cases
What you can do with Tidio and FirstRain
Know what happened this week
FirstRain signals for the account reach the conversation, so a rep can refer to the funding round or the reorganization instead of missing it.
Reach out on the event
A FirstRain alert about a target account can start a Tidio conversation, which is a better opening than a check in with no reason behind it.
Give the account to the right person
Signals from FirstRain can route the conversation to the team that owns that industry or account, rather than a general queue.
Brief before the reply
A short FirstRain briefing next to the chat means the rep is prepared in the ten seconds they have, not after the conversation closes.
Overview
FirstRain watches the companies you sell to and reports what changed: an acquisition, an executive move, a new initiative. Connected to Tidio through Zapier or the Tidio API, that reaches the person actually talking to the account. A rep answering a chat sees the recent signals for that company, and a significant event can start the conversation rather than waiting for the next scheduled call.
Key features
- See the recent signals with FirstRain events for that company in the chat
- Open with a reason when a FirstRain event gives you something to talk about
- Prioritize the right accounts using the intelligence rather than the last contact date
- Share it where reps work so FirstRain is not a dashboard nobody opens

FirstRain
Analytics
Tags
Analytics & Reporting
Contact Sync
How it works
Connect FirstRain in minutes
1
Connect Tidio and FirstRain
Link them with Zapier or the Tidio API so FirstRain signals for a company can be matched to the account in a conversation.
2
Choose the signals that matter
Decide which FirstRain events reach the chat, which trigger outreach and which are only for routing.
3
Sell with the context
FirstRain keeps the intelligence, and the conversation is where it finally gets used.
Discover more integrations
Put conversation data into the analytics workflows your data team already runs.
Start the conversation the behavior asks for, and send chat events back to your product data.
Tell customers about a network problem before they arrive in chat to report it.
Answer do-you-cover-my-area questions in chat and send addresses where the field work starts.
Let ChartMogul revenue signals start the conversation, and answer with the account's value in view.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions




