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Get more done with Tidio and FirstRain integration

Bring FirstRain account intelligence into the conversation, so a rep knows what just happened.

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Contact sales

Integration availability depends on your Tidio plan.

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Category

Analytics

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and FirstRain

Know what happened this week

FirstRain signals for the account reach the conversation, so a rep can refer to the funding round or the reorganization instead of missing it.

Reach out on the event

A FirstRain alert about a target account can start a Tidio conversation, which is a better opening than a check in with no reason behind it.

Give the account to the right person

Signals from FirstRain can route the conversation to the team that owns that industry or account, rather than a general queue.

Brief before the reply

A short FirstRain briefing next to the chat means the rep is prepared in the ten seconds they have, not after the conversation closes.

Overview

FirstRain watches the companies you sell to and reports what changed: an acquisition, an executive move, a new initiative. Connected to Tidio through Zapier or the Tidio API, that reaches the person actually talking to the account. A rep answering a chat sees the recent signals for that company, and a significant event can start the conversation rather than waiting for the next scheduled call.

Key features

  • See the recent signals with FirstRain events for that company in the chat
  • Open with a reason when a FirstRain event gives you something to talk about
  • Prioritize the right accounts using the intelligence rather than the last contact date
  • Share it where reps work so FirstRain is not a dashboard nobody opens
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FirstRain

Analytics

Tags

  • Analytics & Reporting

  • Contact Sync

How it works

Connect FirstRain in minutes

  1. 1

    Connect Tidio and FirstRain

    Link them with Zapier or the Tidio API so FirstRain signals for a company can be matched to the account in a conversation.

  2. 2

    Choose the signals that matter

    Decide which FirstRain events reach the chat, which trigger outreach and which are only for routing.

  3. 3

    Sell with the context

    FirstRain keeps the intelligence, and the conversation is where it finally gets used.

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Let ChartMogul revenue signals start the conversation, and answer with the account's value in view.

Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the FirstRain integration

How is a chat matched to an account?

Usually by email domain or the company on the record, which is enough to pull the FirstRain signals for that account into the conversation.

Will this create noise?

Only if you pass everything. Most teams choose a small set of FirstRain event types worth interrupting somebody for and leave the rest in the platform.

Is the FirstRain integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the FirstRain integration.