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Get more done with Tidio and Google Tasks integration

Turn the promise made in a chat into a Google Tasks item somebody actually sees.

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Contact sales

Integration availability depends on your Tidio plan.

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Category

Workflows

Integration availability depends on your Tidio plan.

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Use cases

What you can do with Tidio and Google Tasks

Write down what you promised

A callback or a check agreed in the chat becomes a Google Tasks item with the customer and the deadline, so it does not depend on memory.

Give it a date

The due date set in Google Tasks means the follow up appears in Calendar, which is where people notice things.

See what is outstanding

Everything a shift promised sits in one Google Tasks list, so a handover is a list rather than a conversation.

Reply when it is finished

Completing the Google Tasks item can reopen the chat with the update, which is the part customers actually remember.

Overview

Most things that fall through the cracks were promised in a conversation and never written down. Connected to Tidio through Zapier or the Tidio API, a chat can create a Google Tasks item with the customer, the promise and the due date, on the list of the person who owns it. Because Google Tasks sits inside Gmail and Calendar, it appears where the team already works instead of in another tool nobody opens.

Key features

  • Create a task from a chat so a Google Tasks item carries the promise and the date
  • Put it on the right list so the person who owns it sees it in Google Tasks
  • Close the loop and reply to the customer when the task is done
  • Keep it lightweight with no project tool to set up or maintain
Google Tasks logo

Google Tasks

Workflows

Tags

  • Workflow Automation

  • Lead Capture

How it works

Connect Google Tasks in minutes

  1. 1

    Connect Tidio and Google Tasks

    Link them with Zapier or the Tidio API and choose which Google Tasks lists a conversation may create items in.

  2. 2

    Decide what becomes a task

    Map the promises worth tracking to a Google Tasks list, an owner and a due date.

  3. 3

    Work the list

    Google Tasks holds the follow ups, and completing one can update the customer.

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Frequently asked questions

Common questions about the Google Tasks integration

Why not use a project tool?

If you already have one, use it. Google Tasks suits teams who want the follow up in Gmail and Calendar without adopting anything new.

Can tasks be assigned to somebody else?

Google Tasks lists are personal, so the usual approach is one list per person or a shared list in a Workspace space, and the workflow writes to the right one.

Is the Google Tasks integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Google Tasks integration.