Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Hatchbuck integration
Create Hatchbuck contacts and deals from chats, and tag people on what they asked about.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Hatchbuck
Capture without typing
Details from the conversation are written to Hatchbuck, so a small team gains a contact record without anyone copying an email address.
Tag what they came for
The topic of the chat becomes a Hatchbuck tag, so the campaign that follows is about the thing they asked about.
Start the deal early
A pricing or demo question opens a Hatchbuck deal, so the pipeline reflects interest on the day it happened.
Know who you are talking to
Hatchbuck contact activity and tags reach the chat, so a long standing customer is not treated as a stranger.
Overview
Hatchbuck puts the contact list, the email campaigns and the deals in one place, which suits a small team that cannot afford data entry. Connected to Tidio through Zapier or the Tidio API, a conversation does the entry for them: the contact is created, the tag matches the question, the deal is opened when there is real interest, and a returning customer is recognized before anybody replies.
Key features
- Create the contact from a chat so a Hatchbuck record exists before the conversation ends
- Tag on the question so Hatchbuck campaigns match what people asked
- Open the deal when a chat shows somebody is ready to buy
- Answer with the history using the Hatchbuck activity next to the conversation
Hatchbuck
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Hatchbuck in minutes
1
Connect Tidio and Hatchbuck
Link them with Zapier, Integrately or the Tidio API and choose the Hatchbuck fields, tags and deal stages a conversation may use.
2
Decide what a chat creates
Map conversations to Hatchbuck contacts, tags, deals and notes.
3
Work from one list
Hatchbuck keeps the contacts and the campaigns, kept current by the conversations.
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Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Hatchbuck integration
Will this duplicate contacts?
Not if you match on email first. The usual setup updates the existing Hatchbuck contact and only creates a record when there is none.
Do we need a developer?
No. Zapier, Integrately and Make cover contacts, tags and deals in Hatchbuck. The Tidio API is there for anything more specific.
Is the Hatchbuck integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Hatchbuck integration.