Fill your community events from chat and keep the members you meet there.
Get more done with Tidio and Hivebrite integration
Answer member questions from Hivebrite and sign people up for events in the chat.
No credit card required
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Integration availability depends on your Tidio plan.
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Category
Social Media
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Hivebrite
Answer am I still a member
The Hivebrite record confirms status and renewal date, which is the question a small community team answers dozens of times a month.
Fill the event
Somebody interested in a session is registered in Hivebrite from the chat, before the reminder they would have missed.
Get them into the right group
Hivebrite subgroups and chapters can be suggested in the conversation, so a new member finds the part of the community that fits.
Handle the renewal
A membership coming up for renewal can start a conversation, which retains more people than an automated notice.
Overview
Hivebrite runs the membership, the events and the directory for a community, and members ask about all of it: whether their membership is current, what is on next month, how to reach somebody. Connected to Tidio through Zapier or the Tidio API, the chat answers from the record, registers people for events and creates the member requests that used to arrive as email nobody had time for.
Key features
- Confirm membership status with the Hivebrite record rather than a manual check
- Register for events so a Hivebrite signup happens during the conversation
- Answer renewal questions including when a membership is due
- Point people to the group using the Hivebrite subgroups they can join
Hivebrite
Social Media
Tags
Messaging
Omnichannel Inbox
How it works
Connect Hivebrite in minutes
1
Connect Tidio and Hivebrite
Link them with Zapier or the Tidio API, with access to the Hivebrite member, event and group data the chat should use.
2
Decide what is answerable
Choose which Hivebrite fields reach a conversation and which actions, such as event registration, it may take.
3
Keep the community in Hivebrite
Hivebrite keeps the members, the events and the directory, and the chat answers around them.
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Frequently asked questions
Common questions about the Hivebrite integration
Can payments happen in the chat?
Membership and event payments stay in Hivebrite. The conversation answers the questions and takes people to the right place, which is usually where they got stuck.
What member data reaches the chat?
Only the fields you map, for the member in the conversation. Hivebrite keeps the directory and the privacy settings members chose.
Is the Hivebrite integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Hivebrite integration.