Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and iContact integration
Grow iContact lists from Tidio chats and keep subscriber records in step.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and iContact
Collect subscribers in chat
A visitor who agrees to email updates during a Tidio conversation is added to the matching iContact list, with no CSV in between.
Follow up on the question asked
The topic of a chat can put a contact into an iContact segment, so the next campaign speaks to what they were interested in.
Handle opt-outs properly
Someone who asks to stop in a conversation is unsubscribed in iContact, which is both politer and safer than promising to pass it on.
Keep the record current
An address or name correction given in chat updates the iContact contact, so campaigns stop bouncing on details you already had.
Overview
iContact holds the email lists and the campaigns. Tidio holds the conversations where people say what they want, hand over an address, or ask to stop hearing from you. Connecting the two with Zapier or the Tidio API means a visitor who opts in during a chat is added to the right iContact list, and someone who unsubscribes in a conversation is honored in iContact instead of receiving the next send anyway.
Key features
- Chat opt-ins reach iContact an address collected in conversation joins the right list
- Unsubscribes are respected an opt-out asked for in chat is applied in iContact
- Lists stay accurate iContact records are updated from what customers say
- Segments follow the topic what a chat was about can move a contact to a segment
iContact
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect iContact in minutes
1
Connect Tidio and iContact
Link them with Zapier or the Tidio API and choose the iContact lists a conversation may write to.
2
Decide what a chat can change
Set which opt-ins, corrections and unsubscribes flow through, and which stay with a person to review.
3
Keep iContact as the sending record
Campaigns and consent live in iContact, and Tidio feeds it what it learns in conversation.
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Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the iContact integration
Is a chat opt-in enough consent?
Only if you ask clearly and keep the record. Store the wording and the timestamp with the iContact contact so you can show exactly what the person agreed to.
What happens if someone unsubscribes twice?
Nothing bad. iContact treats a repeat unsubscribe as the same state, so sending a chat opt-out for a contact who already unsubscribed is safe.
Is the iContact integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the iContact integration.