Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Lemlist integration
Pick up in Tidio where a Lemlist sequence left off, and stop emailing people who replied.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Lemlist
Continue the outreach conversation
The agent sees the Lemlist campaign and the last message sent, so the chat picks up instead of starting over.
Stop follow-ups after a reply
Answering in chat removes the lead from the sequence, which saves an awkward reminder email.
Enroll prospects met in chat
A visitor who is interested but not ready can be added to a Lemlist campaign with the right variables.
Keep opt-outs clean
Someone who asks to stop hearing from you in chat is removed from the campaign too.
Overview
Lemlist runs the outreach: sequences, replies, bounces, who is interested and who asked to be left alone. A prospect who clicks through and starts a chat is the point where outreach becomes a conversation. Connecting Lemlist to Tidio lets the agent see which campaign this person is in and what they were sent, and lets a reply in chat stop the sequence so nobody gets a follow-up they already answered. Lemlist keeps the campaign state.
Key features
- Campaign context in the chat See which Lemlist sequence the visitor is in and what was sent.
- Stop the sequence on reply A chat counts as a reply, so the follow-ups stop.
- Add leads from conversations A prospect met in chat can be enrolled in Lemlist.
- Opt-outs respected Someone who unsubscribes in chat is unsubscribed in Lemlist.
Lemlist
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Lemlist in minutes
1
Connect Lemlist and Tidio
Zapier, Integrately or Make links the two, or the Tidio API and the Lemlist API talk directly.
2
Match on email
The email in the chat is the key to the Lemlist lead, so ask for it early or pass it in the link.
3
Keep both sides honest
A reply in chat pauses the sequence. Lemlist stays the record of what was sent.
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Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Lemlist integration
How does Tidio know which lead it is?
By email address, usually. If your Lemlist links carry a parameter you can pass the lead ID into the chat instead, which is more reliable. Without either, the agent is guessing and the sequence keeps running, because nothing was matched to stop it.
Will a chat always stop the sequence?
Only if you tell it to. Some teams pause on any conversation, others only when the agent marks the chat as a real reply. Pausing too eagerly means a visitor with an unrelated support question drops out of Lemlist for no reason.
Is the Lemlist integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Lemlist integration.