Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Mad Mimi integration
Add subscribers to Mad Mimi from a Tidio chat and keep opt-outs in step.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Mad Mimi
Grow the list from chat
A visitor whose question was answered can join a Mad Mimi list in the same conversation, with consent recorded.
Trigger a follow-up email
A chat that ends without a purchase can start a Mad Mimi campaign later that day.
Keep opt-outs consistent
Someone who asks to stop hearing from you is suppressed on the list too.
Start with what they received
Campaign engagement means the agent knows which offer the customer already saw.
Overview
Mad Mimi keeps the lists and sends the email. Chat is one of the better places to grow a list, because somebody who just had a question answered is more willing to hear from you than a visitor who saw a popup. Connecting Mad Mimi to Tidio means an agent or a bot can add the subscriber with consent recorded, and campaign engagement can come back so the next conversation starts with what the person already received.
Key features
- Subscribers from conversations Add a contact to a Mad Mimi list once they agree to it.
- Consent recorded The chat is where the person said yes, so log it there.
- Engagement in view Agents see which Mad Mimi campaigns the person opened.
- Unsubscribes honored An opt-out in chat suppresses the contact in Mad Mimi.
Mad Mimi
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Mad Mimi in minutes
1
Connect Mad Mimi and Tidio
Zapier, Integrately or Make links the two, or the Tidio API and the Mad Mimi API talk directly.
2
Ask before you add
Consent belongs in the conversation, and the answer should be stored with the contact.
3
Keep the lists clean
Bounces and opt-outs from Mad Mimi flow back, so nobody is emailed twice by mistake.
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Collect SMS opt-ins in chat and keep consent honest across both channels.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Mad Mimi integration
Is adding someone from a chat compliant?
It can be, if you ask plainly and store the answer: what was asked, when, and by whom. What is not acceptable is adding everyone who opens a chat, which is how a Mad Mimi list ends up with complaints attached to it and a sending reputation you cannot repair quickly.
Which Mad Mimi data helps agents?
Very little, honestly: which lists the person is on and whether they opened the last campaign. That is enough to avoid repeating an offer they already ignored. Full engagement history belongs in Mad Mimi, where it can be reported on properly.
Is the Mad Mimi integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Mad Mimi integration.