Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Mailjet integration
Send the transactional and follow-up email a Tidio conversation needs through Mailjet.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Mailjet
Send the promised follow-up
A quote or a document agreed in chat goes out through Mailjet, in the template marketing approved.
Deliver transcripts reliably
The chat transcript is sent by Mailjet rather than from whatever the agent has open.
Reach people who left
A visitor who disappears mid-conversation can get a Mailjet message with the answer.
Keep unsubscribes intact
Suppression applies to chat follow-ups too, so an opt-out means something.
Overview
Mailjet does the sending: transactional messages, campaigns, templates, suppression. Conversations produce plenty of things that need to be emailed, from a transcript to a quote to a promised follow-up. Connecting Mailjet to Tidio means those go out through the system that already handles your deliverability and your unsubscribes, in the right template, instead of an agent copying text into a personal mailbox.
Key features
- Follow-ups in the right template Mailjet templates keep chat follow-ups on brand.
- Deliverability handled Sending through Mailjet keeps the reputation in one place.
- Suppression respected Bounces and opt-outs stop the next send.
- Engagement back in the chat Agents can see whether the follow-up was opened.
Mailjet
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Mailjet in minutes
1
Connect Mailjet and Tidio
Zapier, Integrately or Make links the two, or the Tidio API triggers a Mailjet send directly.
2
Pick the templates
Transcript, follow-up and quote are the common three. Build them in Mailjet once.
3
Respect suppression
Check the Mailjet suppression list before sending, so an opt-out is never overridden.
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Frequently asked questions
Common questions about the Mailjet integration
Why not just send from the chat tool?
For a single transcript it hardly matters. At volume it does: Mailjet holds your sending domain, your suppression list and your deliverability history, and splitting sends across two systems is how an opt-out gets missed and a domain reputation quietly slips.
Can Mailjet run the whole follow-up sequence?
Yes, and that is usually the cleaner split. The conversation decides what should happen, Mailjet runs the sequence with its own timing and suppression rules, and the chat only needs to trigger it and record that it happened.
Is the Mailjet integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Mailjet integration.