Send a document for signature from the chat and answer where it is without leaving it.
Get more done with Tidio and Mindbody integration
Answer booking, class and membership questions in Tidio with Mindbody data in view.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Workflows
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Mindbody
Book a class from the conversation
Capacity from Mindbody means the answer is a confirmed booking, not a suggestion to call reception.
Answer membership questions
The client's Mindbody contract shows what is included, so nobody guesses at the terms.
Handle cancellations politely
A booking moved in chat updates Mindbody and frees the space for the waitlist.
Follow up on a no-show
A missed class can start a conversation the same day rather than a month later.
Overview
Mindbody holds the schedule, the memberships and the client record for a studio or a spa. Almost every message a front desk gets is one of three questions: is there space, what does my membership cover, can I move my booking. Connecting Mindbody to Tidio lets the person answering see the client and the class, and book or move an appointment from the conversation. Mindbody stays the system that owns the schedule and the payment.
Key features
- Schedule and capacity in chat See what Mindbody has open before you answer.
- Membership detail on hand Answer what a contract covers without a phone call.
- Book and move bookings A change agreed in chat is written into Mindbody.
- Waitlists handled Add somebody to the waitlist while you are talking.
Mindbody
Workflows
Tags
Workflow Automation
Lead Capture
How it works
Connect Mindbody in minutes
1
Connect Mindbody and Tidio
Zapier, Integrately or Make links the two, or the Tidio API and the Mindbody API talk directly.
2
Match the client
Lookups key on email or phone number, so ask for it early in the conversation.
3
Write bookings to Mindbody
Bookings, cancellations and purchases are made there, with the usual rules applied.
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We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Mindbody integration
Can a client pay in the chat?
Purchases run through Mindbody, which is where the payment methods and the contract terms already sit. The practical pattern is that the conversation agrees what is being bought and hands the client a link to complete it, so no card details go anywhere near the chat.
What about the cancellation window?
Mindbody enforces it, and the chat should show it. An agent who can see the window says no with a reason, which is a much better conversation than discovering after the booking was moved that a fee applies.
Is the Mindbody integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Mindbody integration.