EN

  • Tell us what you need and we'll design an agent around it
Log in
Omnisend logo

Get more done with Tidio and Omnisend Integration

Automatically sync new chat subscribers to Omnisend and keep your marketing list growing effortlessly.

Start for free

No credit card required

Contact sales

Integration availability depends on your Tidio plan.

Compare plans

Category

Marketing Automation

Available in

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Omnisend

Collect emails before the chat begins

Ask for an email in the pre-chat survey and send every visitor who accepts the subscription straight to Omnisend.

Grow your list with lead-generation Flows

Run a Tidio Flow that collects emails during a conversation, and the new contacts land in Omnisend on their own.

Subscribe a contact during a chat

Mark a contact as Subscribed while you are talking to them, and they are added to your Omnisend list.

Overview

Connect Tidio with Omnisend to instantly push new leads collected via chat into your Omnisend mailing list. Whether a visitor signs up via a pre-chat form, completes a flow, or gets manually tagged as subscribed, their contact is automatically added to Omnisend. Save time, reduce manual entry, and keep all your marketing contacts in one place.

Key features

  • Direct sync from chat to email list: pre-chat surveys or Tidio Flows automatically send new emails to Omnisend.
  • Manual subscriber updates: mark a contact as “Subscribed” in Tidio, and they’ll be added to Omnisend.
  • Seamless lead generation: combine chat, flows, and email marketing to turn conversations into real leads.
  • Centralized subscriber list: keep all contacts in one place to run newsletters, campaigns, or automations via Omnisend.
  • No extra tools needed: integration installs in minutes from the Tidio panel and uses your Omnisend Private API Key.
Omnisend logo

Omnisend

Marketing Automation

Tags

  • Email Marketing

  • Marketing Automation

How it works

Connect Omnisend in minutes

  1. 1

    Connect your Omnisend account

    Install Omnisend from Integrations in the Tidio panel and paste your Omnisend Private API Key.

  2. 2

    Pick where subscribers come from

    Use the pre-chat survey, a lead-generation Flow, or the manual Subscribed status on a contact.

  3. 3

    Watch your marketing list grow

    Every new subscriber shows up in Omnisend, ready for your newsletters and automations.

Discover more integrations

All Integrations
AWeber logo
AWeber

Add the people you talk to in chat to the right AWeber list, without a form.

Answer event questions in chat and turn the people asking them into registered attendees.

Send chat leads into Act-On and let the right email program start on its own.

Seamlessly sync customer data and automate lead capture with ActiveCampaign's email marketing platform.

Turn the customers who already like you into ambassadors, straight from the chat.

Collect SMS opt-ins in chat and keep consent honest across both channels.

Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the Omnisend integration

How do I connect Tidio to Omnisend?

Install the integration from your Tidio panel. Go to Integrations → Omnisend → Install, create a new authentication, and paste your Omnisend Private API Key. The connection is ready in minutes.

Where do I find my Omnisend API key for the integration?

In your Omnisend dashboard. Generate a Private API Key and paste it into the Tidio integration setup.

When does Tidio send new subscribers to Omnisend?

Contacts are added to Omnisend when they: • leave their email in the pre-chat survey and accept the subscription, • go through a lead-generation Flow that collects emails, or • are manually marked as Subscribed during a conversation.

Is the Omnisend integration available on my plan?

Yes. The Omnisend integration is available on all Tidio plans, including the free one. Compare plans to see what else each plan includes.