Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Oracle Bronto integration
Keep Oracle Bronto lifecycle email in step with what happens in Tidio conversations.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Oracle Bronto
Help with the cart being chased
The agent sees the abandoned cart Oracle Bronto is emailing about and can finish the sale.
Stop the wrong reminder
A purchase or complaint surfaced in chat pulls that contact out of the Bronto sequence before the next send.
Send the promised email
A follow-up agreed in chat goes out through Oracle Bronto in the right template.
Avoid repeating an offer
Campaign history shows what the customer has already been sent.
Overview
Oracle Bronto runs commerce email: cart recovery, order lifecycle, win-back. Chat sits in the middle of the same customer journey and usually knows more. Somebody who says in a conversation that they already bought, or that they are unhappy, should not receive the next cart reminder. Connecting Oracle Bronto to Tidio keeps suppression and tags honest in both directions, and lets a conversation trigger the message that fits.
Key features
- Suppression that works A complaint in chat stops the next scheduled send.
- Cart context in the chat See the abandoned cart the campaign is chasing.
- Conversations trigger email A promised follow-up sends from Oracle Bronto.
- Engagement in view Know which campaign the customer already got.
Oracle Bronto
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Oracle Bronto in minutes
1
Connect Oracle Bronto and Tidio
Zapier or Make bridges Oracle Bronto and Tidio; the Tidio API can push suppression events directly.
2
Agree the suppression rules
Bought, complained, opted out. Each one should stop something specific.
3
Trigger, do not duplicate
The chat asks Oracle Bronto to send. Bronto keeps the templates and the record.
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Frequently asked questions
Common questions about the Oracle Bronto integration
Why not just email from the chat tool?
Because Oracle Bronto holds the suppression list, the sending domain and the lifecycle logic. Sending the same kind of message from two systems is how a customer who unsubscribed gets an email anyway, and that is the mistake that costs you a domain reputation.
Which conversation events matter?
Very few: purchased, complained, opted out, issue resolved. Each maps to something Oracle Bronto should stop or start. Sending every chat event creates a data feed nobody uses and rules nobody can reason about six months later.
Is the Oracle Bronto integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Oracle Bronto integration.