Send a document for signature from the chat and answer where it is without leaving it.
Get more done with Tidio and Plentific integration
Answer repair and job questions in Tidio with the Plentific work order status in view.
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Contact sales
Integration availability depends on your Tidio plan.
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Category
Workflows
Integration availability depends on your Tidio plan.
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Use cases
What you can do with Tidio and Plentific
Raise a repair from a message
A reported fault becomes a Plentific work order with the property and detail attached.
Answer when somebody is coming
The booked appointment from Plentific replaces a promise to find out.
Keep the tenant informed
Status changes send a message, so nobody has to chase for an update.
Handle quote questions
Quote status explains why a job has not started yet.
Overview
Plentific runs the repair: the job, the contractor, the quote, the appointment. Tenants and residents ask about those in messages, and the answer usually sits one system away from whoever is replying. Reading Plentific into Tidio means the person answering sees the work order and its status, and a new repair reported in chat can be raised as a job with the property attached. Plentific keeps the dispatch and the contractor record.
Key features
- Job status in the chat The Plentific work order, its stage and its appointment.
- Repairs raised from a message A report becomes a Plentific job with the property set.
- Appointment answers Say when a contractor is booked, not just that they are.
- Updates reach the tenant A Plentific status change can message the reporter.
Plentific
Workflows
Tags
Workflow Automation
Lead Capture
How it works
Connect Plentific in minutes
1
Connect Plentific and Tidio
Zapier, Integrately or Make links the two, or the Tidio API and a Plentific webhook do it directly.
2
Ask what the job needs
Property, access, the fault and whether it is urgent, collected as short questions.
3
Send progress back
Plentific status and appointment changes reach the person who reported it.
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Frequently asked questions
Common questions about the Plentific integration
How much should the chat ask before raising a job?
Enough that a contractor can attend: which property, what is wrong, whether there is access and whether it is an emergency. Four questions in a conversation produce a better Plentific job than a free text description, and they take less time than a callback.
Should tenants see contractor detail?
The appointment and the trade, not the contractor's own contact details. Plentific holds the relationship, and a tenant calling a contractor directly takes the job outside the system where it is tracked, which is how work quietly disappears.
Is the Plentific integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Plentific integration.