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Get more done with Tidio and Sendoso integration

Trigger a Sendoso gift from a Tidio conversation, at the moment it means something.

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No credit card required

Contact sales

Integration availability depends on your Tidio plan.

Compare plans

Category

Marketing Automation

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Sendoso

Recover a bad experience

A Sendoso gift sent while the apology is still fresh lands differently from one sent next week.

Thank somebody for a meeting

A send triggered when the meeting is booked arrives before the meeting happens.

Confirm the address properly

The chat is the easiest place to check where something should actually go.

Keep spending in bounds

Budget rules mean generosity does not become an unbudgeted line.

Overview

Sendoso sends the physical thing: the gift, the swag, the handwritten note. Timing is what makes any of it work, and a conversation is often the moment: a customer who just had a bad experience handled well, or a prospect who agreed to a meeting. Connecting Sendoso to Tidio lets the person in the conversation trigger the send while it is relevant, with a budget and an approval rule around it.

Key features

  • Sends from the conversation A Sendoso gift is triggered when it is relevant.
  • Address confirmed in chat Ask while you have their attention, not later.
  • Budget and approval rules Limits before anybody can send anything.
  • Redemption visible See whether the Sendoso send was claimed.
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Sendoso

Marketing Automation

Tags

  • Marketing Automation

  • Email Marketing

How it works

Connect Sendoso in minutes

  1. 1

    Connect Sendoso and Tidio

    Zapier, Integrately or Make links the two, or the Tidio API and a Sendoso webhook do it directly.

  2. 2

    Set the rules first

    Who can send, what they can send, and the value limit. Approval above that.

  3. 3

    Track redemption

    Sendoso reports whether it was claimed, which tells you if the timing worked.

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Frequently asked questions

Common questions about the Sendoso integration

Should support be able to send gifts?

With a small budget and a clear limit, it works well. The customer whose problem was just fixed is the one for whom a small gesture changes an opinion. Without limits it becomes an expense nobody forecast, so set the value cap before you enable it.

How do we avoid sending to the wrong address?

Confirm it in the conversation. That is the practical advantage of triggering a Sendoso send from chat: you can ask where it should go and get an answer in seconds, rather than relying on an address a CRM has held since 2019.

Is the Sendoso integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Sendoso integration.