Send a document for signature from the chat and answer where it is without leaving it.
Get more done with Tidio and Stripe integration
Access payment data in chat to deliver faster customer support.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Stripe
See payment history during a chat
Open Stripe transaction and billing details in the Tidio panel while you answer the customer's question.
Cancel a subscription from the chat
Handle a cancellation request in Stripe straight from the chat panel, without opening another tab.
Answer billing questions safely
Agents get the Stripe data they need for a billing question. The integration retrieves payment data, it does not process it.
Overview
Connect Tidio with Stripe to enhance customer support with real-time access to payment data. View transaction history, billing details, and customer information during chat conversations. Assist with subscription cancellations and resolve payment-related questions faster while maintaining secure access to financial data.
Key features
- Retrieve customer payment and transaction details in chat
- View billing history for faster support resolution
- Cancel subscriptions directly from the chat panel
- Support billing-related inquiries in real time
- Ensure secure access to financial information
Stripe
Workflows
Tags
Sales Pipeline
Workflow Automation
How it works
Connect Stripe in minutes
1
Connect your Stripe account
Add the Stripe integration from the Tidio panel and connect the account that holds your customer data.
2
Open payment data in the chat panel
Transaction history, billing details, and customer information appear next to the conversation.
3
Resolve the billing request
Answer the question or cancel a subscription in Stripe without leaving the conversation.
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Frequently asked questions
Common questions about the Stripe integration
How does the Tidio and Stripe integration work?
It allows you to access Stripe customer and payment data directly within Tidio chat, helping you respond to billing questions more efficiently.
Can I cancel subscriptions during a chat?
Yes, you can cancel customer subscriptions directly from the chat, making it easier to handle requests in real time.
Can I process payments through this integration?
No, the integration is focused on retrieving payment data and supporting customers, not processing transactions.
Is the Stripe integration available on my plan?
The Stripe integration is available on the Premium and Plus plans. Compare plans to see what each plan includes.