Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and Tatango integration
Collect SMS opt-ins in Tidio chats and add the subscriber to Tatango with consent recorded.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Tatango
Turn a chat yes into a subscriber
The visitor agrees to texts during a Tidio chat. The number, the consent wording and the time go to Tatango as one record, so the list stays defensible.
Stop asking subscribers to subscribe
If Tatango already has the number, Tidio skips the opt-in prompt and the agent moves on to the actual question.
Enroll by chat outcome
A chat tagged as a demo request can add the contact to a Tatango program built for that stage, rather than the general list.
Honor every opt-out
When somebody replies STOP in Tatango, the chat stops offering texts. One unsubscribe covers both channels.
Overview
Tatango sends high volume SMS campaigns, and compliance means the opt-in matters as much as the send. Tidio is often where a visitor first agrees to texts. Connect the two with Zapier, Make or the Tidio API and a chat opt-in becomes a Tatango subscriber, with the consent wording and timestamp stored with it. Agents also see who is already subscribed, so nobody asks twice.
Key features
- Opt-in captured in chat A yes in Tidio adds the number to the right Tatango list.
- Consent stored with the record The wording, time and channel travel with the Tatango subscriber.
- Subscription status in the panel Agents see whether the visitor already gets Tatango messages.
- Opt-outs respected both ways A stop in Tatango keeps the chat prompt from appearing again.
Tatango
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect Tatango in minutes
1
Connect Tatango and Tidio with Zapier or Make
Authorize the Tatango API and Tidio in your automation tool. A small service calling the Tidio API works too if you would rather keep the logic in your own code.
2
Write the consent wording once
Store the exact sentence the visitor agreed to, plus the timestamp, on the Tatango subscriber. Auditors ask for that, not for a chat screenshot.
3
Sync status in both directions
Push new opt-ins to Tatango and read subscription state back, so an unsubscribe there silences the chat prompt as well.
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Frequently asked questions
Common questions about the Tatango integration
Can Tidio send the SMS itself?
No, and it should not. Tatango handles delivery, throttling and carrier rules. Tidio's job is capturing a clean opt-in and passing it over, so the send still happens where the compliance tooling lives.
Is a chat opt-in enough for compliance?
Ask your counsel, but the practical answer is that you need the exact wording, the time and proof the person acted. Store all three on the Tatango subscriber rather than leaving them in a chat transcript.
Can agents see Tatango campaign history in Tidio?
You can push a short summary, such as the last campaign name and date, into the conversation as a note. Full message history is better read in Tatango, where the reporting lives.
Is the Tatango integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Tatango integration.