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Get more done with Tidio and Unbounce integration

Follow up on Unbounce form submissions in Tidio while the lead is still on the page.

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Contact sales

Integration availability depends on your Tidio plan.

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Category

Marketing Automation

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Unbounce

Reply while they are still reading

The Unbounce form is submitted and a Tidio conversation opens on the same page, so the first reply arrives before the visitor has closed the tab.

Skip the questions they answered

Company size, budget and use case come across from the Unbounce form, so the agent starts from the answers instead of asking again.

Route by the page they filled in

A demo page goes to sales and a support page goes to support. The Unbounce page decides, so nobody triages by hand.

See which pages start conversations

Chat volume by Unbounce page shows which landing pages produce real questions, which is different from which ones convert a form.

Overview

Unbounce landing pages capture the lead, and then the clock starts. Tidio can start the conversation on the same page instead of waiting for an email sequence. Connect Unbounce and Tidio with Zapier, Make or the Tidio API and a form submission can open a chat with the answers already attached, or create the conversation for an agent to pick up. Speed to first reply is the whole point.

Key features

  • Submissions become conversations An Unbounce lead arrives in Tidio with the form answers.
  • Chat on the landing page The widget runs on Unbounce pages for instant questions.
  • Answers attached to the chat Fields from the Unbounce form show next to the message.
  • Routing by campaign The Unbounce page decides which team gets the lead.
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Unbounce

Marketing Automation

Tags

  • Marketing Automation

  • Email Marketing

How it works

Connect Unbounce in minutes

  1. 1

    Connect Unbounce and Tidio with a webhook

    Unbounce posts each submission to a webhook. Point it at your automation tool or your own service, which creates the conversation through the Tidio API.

  2. 2

    Add the chat widget to the page

    The Tidio script goes into the Unbounce page's script manager, so the visitor can ask a question without submitting anything.

  3. 3

    Map fields once

    Decide which Unbounce form fields become chat attributes and which become tags. Do it once per template and new pages inherit it.

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Frequently asked questions

Common questions about the Unbounce integration

Does the chat widget slow the landing page down?

It loads after the page, so the Unbounce content renders first. If you are chasing a page speed score, load the widget on interaction rather than on every visit.

Can the chat replace the Unbounce form?

For some pages, yes. A conversation converts better for complex products, but the form is easier to report on and works when nobody is staffing the inbox. Plenty of teams run both.

What happens to submissions outside working hours?

The conversation is created and waits in the Tidio inbox, so nothing is lost. Set an automatic reply that says when somebody will answer instead of implying an agent is there.

Is the Unbounce integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Unbounce integration.