Add the people you talk to in chat to the right AWeber list, without a form.
Get more done with Tidio and VerticalResponse integration
Add newsletter signups from Tidio chats to VerticalResponse lists with consent recorded.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Marketing Automation
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and VerticalResponse
Grow the list from conversations
Somebody asking a product question is a good candidate for the newsletter. A yes in Tidio adds them to VerticalResponse with the source recorded.
Put people on the right list
A chat about wholesale goes to the trade list, not the general one. The VerticalResponse list follows the chat tag rather than a guess.
Stop offering what they already have
If VerticalResponse shows the address as subscribed, the chat skips the prompt and the agent gets on with the question.
Honor the opt-out everywhere
When somebody unsubscribes in VerticalResponse, the chat stops asking. One decision covers both places you could ask them.
Overview
VerticalResponse sends the newsletters and campaigns for a lot of small businesses, and its lists are only as good as what feeds them. Tidio is where a visitor says yes to hearing from you. Connect the two with Zapier, Make or the Tidio API and a chat signup becomes a VerticalResponse contact on the right list, while agents can see whether somebody is already subscribed before offering again.
Key features
- Signups from the chat A yes in Tidio adds the contact to a VerticalResponse list.
- List chosen by topic The chat tag decides which VerticalResponse list receives it.
- Subscription status shown Agents see if the visitor already gets the emails.
- Unsubscribes respected An opt-out in VerticalResponse silences the chat prompt.
VerticalResponse
Marketing Automation
Tags
Marketing Automation
Email Marketing
How it works
Connect VerticalResponse in minutes
1
Connect VerticalResponse and Tidio with Zapier or Make
VerticalResponse has an API for contacts and lists. Authorize it in your automation tool, or call it alongside the Tidio API from your own service.
2
Record the consent
Store the wording the visitor agreed to and the time on the contact. A list that cannot show consent is a liability, not an asset.
3
Read status before you ask
Look the address up in VerticalResponse when the chat starts, so subscribed and unsubscribed people are treated differently.
Discover more integrations
All Integrations
Answer event questions in chat and turn the people asking them into registered attendees.
Send chat leads into Act-On and let the right email program start on its own.
Seamlessly sync customer data and automate lead capture with ActiveCampaign's email marketing platform.
Turn the customers who already like you into ambassadors, straight from the chat.
Collect SMS opt-ins in chat and keep consent honest across both channels.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the VerticalResponse integration
Can Tidio send the campaign itself?
No. VerticalResponse handles the sending, the templates and the unsubscribe links. The chat's job is a clean signup with the source and consent attached.
What if the visitor gives a different address later?
You get two VerticalResponse contacts unless you merge them. Ask for the address once, use it as the key, and update the existing contact rather than adding another.
Is a chat opt-in good enough for marketing email?
It counts as consent if the wording is clear and you keep a record of it. Store the sentence and the timestamp on the VerticalResponse contact so you can produce it later.
Is the VerticalResponse integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the VerticalResponse integration.