Send a document for signature from the chat and answer where it is without leaving it.
Get more done with Tidio and Zapier Integration
Use Zapier to sync Tidio chats, leads, and customer details instantly across your entire tool stack.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Use cases
What you can do with Tidio and Zapier
Send chat leads to your CRM
Push contacts from Tidio conversations into your CRM, a spreadsheet, or another app through Zapier, with no manual export.
Get alerted when a chat starts
Have Zapier send an email or a Slack message when a new conversation comes in, so nobody waits for a reply.
Automate your store workflows
Trigger Zapier actions for things like a shipping check or an order status request coming out of your Shopify store.
Overview
Link Tidio and Zapier to supercharge your workflow. Every contact, message, or bot response can be automatically forwarded to your CRM, spreadsheets, email tools, or other apps. Skip manual exports, respond to leads quickly, and keep operations running smoothly as volume grows.
Key features
- Send new leads where they belong: automatically push contacts from Tidio straight into your CRM or any other tool.
- Get instant alerts: receive email notifications for every new message so you never miss a conversation.
- Skip manual exporting: let Zapier handle contact syncing and other repetitive tasks for you.
- Automate Shopify-specific flows: track shipping checks, order status requests, and other actions with ease.
- Connect Tidio to thousands of apps: build simple automations to move data anywhere you need it.
Zapier
Workflows
Tags
Workflow Automation
How it works
Connect Zapier in minutes
1
Add the Send to Zapier action
Open the Flow editor in your Tidio panel and drop the Send to Zapier action into any flow.
2
Connect your Zapier account
Follow the prompts to link Zapier, then choose the app that should receive the data. No code needed.
3
Let the data move on its own
Every time the flow runs, Tidio sends the details over and Zapier passes them to the app you picked.
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Frequently asked questions
Common questions about the Zapier integration
How do I set up Zapier with Tidio?
Open Tidio’s Flow editor, add the “Send to Zapier” action to any flow, then follow instructions to connect your Zapier account. Data from that flow will be sent automatically to your chosen app.
What kinds of workflows can I automate with this integration?
Common uses include sending new leads from chat to a CRM, logging chat contacts to spreadsheets, triggering emails or Slack alerts when chats start, or tracking orders and questions from your Shopify store.
Do I need coding skills to use the integration?
No. The integration works via Tidio’s visual Flow editor and Zapier’s no-code interface. You can build useful automations without writing a single line of code.
Is the Zapier integration available on my plan?
Yes. The Zapier integration is available on all Tidio plans, including the free one. Compare plans to see what else each plan includes.