Support your Discord community from a single help desk, keeping all conversations visible alongside your other channels.
Get more done with Tidio and Gmail integration
Connect Gmail in seconds and manage emails without forwarding.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Use cases
What you can do with Tidio and Gmail
Connect Gmail without forwarding rules
Log in to your Google account, grant permissions, and the mailbox is connected. Nothing changes in your Gmail settings.
Handle Gmail messages as tickets
Incoming email shows up in Tidio as a ticket beside your chats, so requests get assigned and tracked in one place.
Reply from your own address
Your Gmail address is added as a sender automatically, so customers see the identity they already recognize.
Overview
Integrate your Gmail mailbox with Tidio in just a few clicks—no forwarding or complex setup required. Automatically sync your mailbox and sender address to manage incoming emails as tickets in one place. Streamline communication, respond faster, and keep everything organized directly inside Tidio.
Key features
- Three-click native Gmail integration
- No email forwarding setup required
- Automatic mailbox and sender address sync
- Manage emails as tickets inside Tidio
- Send replies directly using your Gmail account
Gmail
Communication
Tags
Omnichannel Inbox
Ticketing
How it works
Connect Gmail in minutes
1
Pick the Gmail connection option
In the Tidio panel, choose to connect Gmail. The integration is native, so there is nothing to change in your mailbox.
2
Log in and grant permissions
Sign in to your Google account and approve access. Your mailbox and sender address sync automatically.
3
Work on email inside Tidio
Messages arrive as tickets and your replies go out from the same address your customers wrote to.
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Frequently asked questions
Common questions about the Gmail integration
How long does it take to connect Gmail?
The setup process is quick and straightforward. It usually takes just a few seconds. Simply choose the Gmail connection option, log in to your Google account, and grant the necessary permissions to start using the integration right away.
Can I send emails from my Gmail address through Tidio?
Yes, once your Gmail account is connected, it is automatically added as a sender address. This allows you to reply to messages directly from Tidio while using your Gmail identity, ensuring consistent communication with your customers.
Do I need to set up email forwarding to use Gmail with Tidio?
No, there’s no need to configure email forwarding or make any manual changes to your Gmail settings. The integration is fully native, which means you can connect your account directly with just a few clicks and start receiving emails in Tidio instantly.
Is the Gmail integration available on my plan?
The Gmail integration is available on the Premium and Plus plans. Compare plans to see what each plan includes.