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Get more done with Tidio and Microsoft Calendar integration
Book a meeting in Microsoft Calendar from a Tidio chat, using real availability.
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Integration availability depends on your Tidio plan.
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Category
Communication
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Microsoft Calendar
Book a demo during the chat
Availability from Microsoft Calendar means the visitor picks a real slot and gets the invitation immediately.
Arrange a callback
A support conversation that needs a call ends with a time on the calendar instead of a promise.
Schedule onboarding sessions
A new customer can book their setup call from the conversation where it was suggested.
Handle reschedules
Moving a time updates the Microsoft Calendar event and everyone on it.
Overview
Microsoft Calendar knows who is free. A Tidio chat is where somebody asks for a call. Connecting the two means the conversation can offer times that are genuinely open and create the event once one is picked, instead of the three message exchange that usually happens. Reminders and changes go through Microsoft Calendar, so the invitation behaves like every other meeting in the company rather than a note somebody made.
Key features
- Real availability in the chat Free and busy from Microsoft Calendar, not a guess.
- The event is created for you Picking a time writes the event and sends the invite.
- Changes stay in one place A reschedule updates the calendar, not only the chat.
- Reminders as usual Attendees get the reminders their calendar already sends.
Microsoft Calendar
Communication
Tags
Messaging
Team Collaboration
How it works
Connect Microsoft Calendar in minutes
1
Connect Microsoft Calendar and Tidio
Zapier, Integrately or Make can create events, or the Tidio API can pass a booking to the calendar.
2
Choose whose calendar
A shared team calendar or a round robin. Free and busy decides what the chat offers.
3
Let the calendar own it
Invitations, reminders and changes come from Microsoft Calendar as normal.
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Frequently asked questions
Common questions about the Microsoft Calendar integration
Whose availability should the chat use?
A team calendar rather than an individual, unless the conversation is already with a named person. Pooling availability in Microsoft Calendar means a slot is offered because somebody can take it, not because one person happens to be free this afternoon.
What about time zones?
Let the calendar handle it. Microsoft Calendar stores the event with a time zone and each attendee sees their own local time, so the only thing the chat has to get right is the visitor's zone when it offers the slots.
Is the Microsoft Calendar integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Microsoft Calendar integration.