Support your Discord community from a single help desk, keeping all conversations visible alongside your other channels.
Get more done with Tidio and Google Meet integration
Turn a chat that is going nowhere into a Google Meet call, with the link created in the thread.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Communication
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Google Meet
Escalate to a call
When a problem is too fiddly to type, a Google Meet link appears in the chat and the customer joins in one step.
Take the sales conversation further
An interested visitor can be moved to a Google Meet demo while they are engaged, rather than being asked to book something next week.
Set it up for later
If now does not work, the Google Meet event is scheduled and the invite carries what was already discussed.
Write down what happened
After the call, the outcome and any next steps are recorded in the conversation, so the record is complete.
Overview
Some problems take four minutes on a call and forty in writing. Connected to Tidio through Zapier or the Tidio API, an agent can create a Google Meet link inside the conversation, so the customer joins from where they already are. The meeting is put on the calendar with the transcript attached, and what came out of the call goes back to the conversation instead of living in somebody's memory.
Key features
- Create the link in the chat so a Google Meet call starts without an email invite
- Carry the context with the transcript attached to the Google Meet event
- Schedule it if now is bad and let the Google Meet invite go out for later
- Record the outcome so the call is written back into the conversation
Google Meet
Communication
Tags
Messaging
Team Collaboration
How it works
Connect Google Meet in minutes
1
Connect Tidio and Google Meet
Link them with Zapier or the Tidio API, with access to create Google Meet conferences on the calendars you allow.
2
Decide who can start a call
Set which agents may create a Google Meet link and whether the customer can be offered one automatically.
3
Keep the record together
The call sits on the calendar with its context, and the conversation holds what came out of it.
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Frequently asked questions
Common questions about the Google Meet integration
Does the customer need an account?
No. They open the Google Meet link from the chat in a browser, which is why this works better than asking somebody to install anything.
Can we schedule instead of calling now?
Yes. The conversation can create a Google Meet event for later with the invite and the context, so nobody is put on the spot.
Is the Google Meet integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Google Meet integration.