Support your Discord community from a single help desk, keeping all conversations visible alongside your other channels.
Get more done with Tidio and GoToMeeting integration
Schedule a GoToMeeting from the conversation and keep the record of who turned up.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Communication
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and GoToMeeting
Book it there and then
A GoToMeeting session is created from the conversation with the time and the agenda, so nobody trades three emails to arrange a call.
Give them a way in
The GoToMeeting dial in and link are sent in the chat, which matters for customers on a bad connection or an old device.
Record the attendance
Who joined and for how long comes back from GoToMeeting, so a no show is followed up rather than forgotten.
Keep the outcome
Notes and next steps after the GoToMeeting call are written to the conversation, so the history of the account is complete.
Overview
GoToMeeting handles the calls, including the dial in that some customers still need. Connected to Tidio through Zapier or the Tidio API, a meeting can be scheduled from a conversation with the details already filled in, the joining information is sent in the chat, and after the session the attendance and outcome are written back so nobody has to remember who attended and what was agreed.
Key features
- Schedule from the chat so a GoToMeeting session is booked while they are asking
- Send the joining details in the conversation rather than an email that gets lost
- Know who attended with GoToMeeting attendance written back to the record
- Offer the dial in for customers who cannot use a browser call
GoToMeeting
Communication
Tags
Messaging
Team Collaboration
How it works
Connect GoToMeeting in minutes
1
Connect Tidio and GoToMeeting
Link them with Zapier or the Tidio API, with access to schedule GoToMeeting sessions on the accounts you allow.
2
Decide who can schedule
Set which agents may create a GoToMeeting session and what details are sent to the customer.
3
Close the loop
GoToMeeting runs the call, and the conversation keeps the record of it.
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Frequently asked questions
Common questions about the GoToMeeting integration
Can a meeting start immediately?
Yes. A GoToMeeting session can be created and the link shared in the conversation, which suits a problem that is quicker to show than to describe.
What is written back?
The fields you map, usually the meeting time, the attendees and the duration from GoToMeeting, plus whatever notes the agent adds.
Is the GoToMeeting integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the GoToMeeting integration.