Increase your sales by reaching out to your customers with personalized communication across your Adobe Commerce store.
Get more done with Tidio and Greenbits integration
Answer menu, stock and pickup questions from Greenbits without breaking the rules you work under.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Ecommerce
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Greenbits
Say whether you have it
Greenbits stock levels answer availability by store, so a customer is not told to come in for something that sold out this morning.
Confirm the order is ready
The Greenbits order status tells somebody their pickup is waiting, which removes a category of phone call entirely.
Answer with the history
What a customer bought before, from the Greenbits record, lets staff answer a what did I get last time question in seconds.
Stay inside the rules
Limits, verification and reporting stay in Greenbits, so a conversation never becomes the place a compliance step is skipped.
Overview
Greenbits runs the till and the inventory for a regulated retailer, where what you can say and sell is set by law. Connected to Tidio through Zapier or the Tidio API, the chat answers from the record: what is in stock at which store, what a customer bought last time, whether an order is ready to collect. The compliance rules stay in Greenbits, and the chat stops the phone ringing.
Key features
- Answer what is in stock using the Greenbits inventory for that store
- Confirm a pickup order so a customer knows it is ready before they travel
- Recognize a returning customer with the Greenbits purchase history in the chat
- Keep compliance where it belongs since Greenbits still applies the limits and the checks
Greenbits
Ecommerce
Tags
Ecommerce
Contact Sync
How it works
Connect Greenbits in minutes
1
Connect Tidio and Greenbits
Link them with Zapier or the Tidio API, with access to the Greenbits inventory and customer data you allow.
2
Decide what is answerable
Choose which Greenbits fields reach a conversation and which questions must be handled in store.
3
Keep the till in charge
Greenbits stays the system of record for sales, stock and compliance, and the chat answers around it.
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Frequently asked questions
Common questions about the Greenbits integration
Can a sale be completed in the chat?
No. Sales, verification and reporting stay in Greenbits and in store, where the rules require them. The conversation answers questions and confirms orders.
What customer data reaches the chat?
Only the fields you map, for the person in the conversation. Greenbits keeps the record and the compliance obligations that come with it.
Is the Greenbits integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Greenbits integration.