Increase your sales by reaching out to your customers with personalized communication across your Adobe Commerce store.
Get more done with Tidio and OpenCart Integration
Support shoppers in real time and turn questions into purchases, right inside your OpenCart store.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and OpenCart
Answer product questions as shoppers browse
Chat with visitors on your OpenCart store and guide them through products and checkout before they drop off.
Automate repeat questions with Lyro AI
Lyro AI replies to common questions on its own and hands the conversation to an agent when a shopper needs one.
Keep every store message in one inbox
Live chat and offline messages from your OpenCart store arrive in one shared inbox, so nothing waits unanswered.
Overview
Serve customers when it matters most while browsing, at checkout, and after purchase. The OpenCart integration adds live chat, AI-powered replies, and a shared inbox to your store in minutes. Answer product questions instantly, reduce cart abandonment, and scale support without losing the human touch. No complex setup. No heavy development work.
Key features
- Install in minutes by adding the Tidio module or pasting a script (no coding required
- Reply instantly with live chat to guide shoppers through products and checkout
- Automate common questions with Lyro AI while keeping clear handoff to agents
- Manage all conversations in one inbox, including offline messages
- Customize chat appearance to match your OpenCart store branding
OpenCart
Ecommerce
Tags
Ecommerce
How it works
Connect OpenCart in minutes
1
Add Tidio to your OpenCart store
Install the Tidio module or paste the chat snippet into your store. No coding required.
2
Set up chat and automation
Match the widget to your store branding and turn on Lyro AI for the questions you get most often.
3
Start talking to shoppers
Conversations reach the shared inbox, including messages left while your agents are offline.
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Frequently asked questions
Common questions about the OpenCart integration
How do I install Tidio on OpenCart?
Install the Tidio extension or paste the JavaScript snippet into your OpenCart store. The chat appears immediately after activation.
Can I use AI chatbots with OpenCart?
Yes. Lyro AI can handle repetitive questions automatically and pass complex cases to human agents when needed.
Will Tidio work if my agents are offline?
Yes. Visitors can leave messages when agents are unavailable, and replies are handled later from the shared inbox.
Is the OpenCart integration available on my plan?
Yes. The OpenCart integration is available on all Tidio plans, including the free one. Compare plans to see what else each plan includes.