AI for Email Management: 9 Best AI Email Assistants [Free]

Artificial Intelligence is transforming how we manage emails, giving you back valuable time and mental space. From sorting and prioritizing messages, writing polished replies, to automating follow-ups and detecting tone or urgency, AI can take care of the tedious tasks so you don’t have to. 

In this article, we’ll explore how AI isn’t just a futuristic add-on. It’s the secret weapon smart professionals and businesses are using to reclaim control over their inbox.

What is an AI email assistant?

AI email assistants:

• Understand the input: You might provide a short description like “follow-up after a meeting” or “outreach to a potential client.”
• Generate content: The AI uses patterns it learned during training to create human-like email text.
• Customize tone and structure: You can often choose the email’s tone (e.g., formal, friendly, persuasive) and even its length to always stay on-brand.

Here’s an example of a platform that generates responses to your customers’ emails:

Lyro AI, Tidio’s proprietary conversational AI, is integrated into the email channel of the help desk solution. This enables your business to automatically resolve customer inquiries directly from your inbox. By training on a company’s own support content, Lyro delivers instant, accurate responses with minimal setup.

What makes the best AI email assistant software?

We have used the following criteria when deciding on which software to include in this article:

• Accuracy: The ability to understand context and generate appropriate responses
• Humanity: The use of natural language in the replies
• Automation: Automating repetitive tasks using the system’s software and available integrations
• Tone adjustment: The ability to adapt the tone of emails (formal, informal, persuasive, etc.) is highly valuable.
• Style checks: Advanced tools go beyond basic grammar checks, offering stylistic improvements and clarity suggestions.
• Personalization: The capacity to tailor emails to individual recipients, drawing on available data.

In essence, the best AI email assistant will streamline workflows, improve communication quality, and save users significant time.

Best AI email assistant for businesses

AI tools are quickly becoming essential for businesses looking to streamline communication and boost productivity. From drafting replies to managing inbox overload, you can now rely on AI-generated content to handle everything from customer support inquiries to internal updates. 

Whether you’re aiming for faster response times or professional email writing, today’s AI tools can help your team save time and polish the brand voice. Without the manual effort.

Tool	Rating	Free plan	Best for
Tidio	4.7/5 ⭐️	✅	Automatic email replies
Mailmeteor	3.5/5 ⭐️	✅	Email scheduling
Shortwave	4.5/5 ⭐️	✅	Search capabilities
SaneBox	4.9/5 ⭐️	Free 14-day trial	Email categorization
Copy.ai	4.7/5 ⭐️	✅	Rich insights on accounts
Gemini	4.4/5 ⭐️	✅	Summaries of email threads
Jasper	4.7/5 ⭐️	Free 7-day trial	Brand voice analyzer
Mailchimp	4.3/5 ⭐️	Free 14-day trial	Predictive audience segmentation

Here’s what you can use an AI email writer for:

AI email responder

What makes the best email replies? We can agree that a good email is clear, concise, and purposeful. It starts with a relevant subject line, gets to the point quickly, and is easy to scan. Language models can do that automatically. The new technology reads the email and finds an appropriate response that it can send using your brand voice. 

Tidio

Rating: 4.7/5 ⭐️(1,630+ reviews)

Lyro AI agent, integrated within Tidio’s all-in-one help desk platform, automates email and live chat interactions. This proprietary conversational AI model, trained on a business’s specific support content, achieves high resolution rates and significantly reduces customer service waiting times. By extending Lyro’s capabilities to email, Tidio provides a unified platform that efficiently manages customer inquiries across multiple channels.

Main features:

• Multichannel integration
• Personalized training
• Accurate replies (No AI hallucinations)
• Email management
• Advanced analytics and reporting 

How can this email AI assistant help your company?

Lyro AI empowers businesses by automating customer support across email and live chat, significantly reducing response times and operational costs. By training on company-specific data, Lyro delivers accurate responses, improving customer satisfaction. For example, Gecko Hospitality achieved 90% customer service automation by using Tidio and boosted lead generation. 

Mailmeteor

Rating: 3.5/5⭐️ (5+ reviews)

Mailmeteor is an email automation platform designed to simplify your email outreach. This platform lets users send personalized mass emails directly from Gmail, making every message feel one-on-one. Its automation features, such as schedule send, autopilot, and smart follow-ups, allow you to set up campaigns that practically run themselves. Backed by AI-driven insights, Mailmeteor helps improve engagement and ensure top-notch deliverability by sending emails straight from your Gmail account. 

Pros:

• Preview generated emails before sending
• Schedule emails and campaigns
• Redirect replies to another email address

Cons:

• Limited customization of email templates 

How can this AI email marketing tool help your business?

Mailmeteor allows for highly customizable conditions and time-based scheduling, so you can tailor email triggers to align with your specific processes.

AI for email management

Your business can use AI for email management across a range of use cases. From automatically sorting messages by type of email to generating replies using an AI-powered writing tool. Integrated with a CRM, AI can personalize responses based on customer history, helping teams send better emails that drive engagement and retention. Many tools also offer seamless functionality on Android and iOS, making it easier for professionals to manage inboxes on the go.

Shortwave

Rating: 4.5/5⭐️ (60+ reviews)

Shortwave leverages AI to intelligently manage your inbox. It automatically categorizes emails, as well as identifies important messages and to-dos. Moreover, this software offers AI-powered reply suggestions that learn your personal writing style. Its AI assistant can answer questions based on email content and create calendar events. And on the more technical side, custom AI filters and an AI-searchable archive streamline email workflows and information retrieval.

Pros:

• Simple to use interface
• Inbox management
• Search capabilities

Cons:

• Mobile app is limited

How can this AI email helper assist your business?

Shortwave’s AI helps with business email by automatically organizing, prioritizing, and assisting with replies.

SaneBox

Rating: 4.9/5 ⭐️ (170+ reviews)

SaneBox acts as an AI-powered email assistant, focusing on decluttering and prioritizing your inbox. Its core AI features automatically filter incoming emails based on importance, learning your preferences over time. This software categorizes messages into folders for less urgent items and highlights crucial emails for immediate attention. Furthermore, SaneBox offers intelligent reminders to follow up on important unanswered threads and a feature that provides an easy-to-digest summary of unopened emails.

Pros:

• Email prioritization
• Follow-up reminders
• Blacklist for email addresses

Cons

• Configuration and initial training take a long time

How can this AI for emails help your business?

SaneBox uses AI to automatically filter and prioritize business emails, minimizing distractions and ensuring timely follow-ups.

AI email assistant

AI for email generation helps businesses create user-friendly, high-impact messages that save time and drive results. By using AI, businesses can generate content that stands out in crowded inboxes—capturing attention with tailored subject lines and compelling copy, all while reducing the manual effort of writing from scratch.

Copy.ai

Rating: 4.7/5 ⭐️ (180+ reviews)

Copy.ai is a comprehensive GTM AI platform designed to unify various go-to-market functions, such as content creation, inbound lead processing, and account-based marketing. The platform can deeply research accounts and contacts, helping businesses draft high-quality sales outreach emails and enhancing prospecting efficiency.

Pros:

• Over 2,000 integrations
• Rich insights on accounts
• Translations available

Cons:

• Some users say the content quality needs improvement

How can this email AI writer help your business?

Copy.ai helps businesses streamline their go-to-market strategies. It automates content creation and enhances sales outreach, improving overall efficiency across marketing functions.

Gemini for Gmail

Rating: 4.4/5 ⭐️ (160+ reviews)

Gemini, integrated within Google Workspace, is an AI-powered assistant designed to enhance email management and composition. It can draft email responses, summarize email threads, and even generate entire emails based on user prompts. Overall, Gemini can significantly improve productivity and save time for customer service teams. Moreover, this AI for email writing can assist in creating marketing email copy and subject lines.

Pros:

• Summaries of email threads
• Reply suggestions 
• Chrome extension

Cons:

• Sometimes information provided is inaccurate

How can this AI for writing emails help your business?

Gemini can help businesses with their email communication through features like drafting assistance, summarization of threads, and suggested replies.

AI email marketing tools

AI can analyze audience behavior to craft personalized, high-converting cold emails that feel less generic and more engaging. It can also automate notifications like product updates, cart reminders, or special offers, ensuring they reach the right people at the right time. Many AI-powered platforms offer free tools to help businesses get started, making advanced email marketing accessible without a big budget.

Jasper

Rating: 4.7/5 ⭐️ (1,250+ reviews)

Jasper is an AI platform specifically designed for marketing teams. It offers a library of over 90 purpose-built applications and workflow automation functionalities to streamline marketing processes across various platforms. It lets you configure outputs to match specific brand voice and style. Moreover, it integrates the company knowledge base and context for generating tailored content, while ensuring secure outputs using advanced AI governance.

Pros:

• Workflow automation
• Secure and compliant
• Brand voice analyzer

Cons:

• The chat feature needs improvements

How can this email writer AI help your business?

Jasper empowers businesses by providing AI-powered tools and automation to streamline workflows and accelerate marketing efforts. In fact, Jasper helped BestPlaces achieve an 800% surge in website traffic.

Mailchimp

Rating: 4.3/5 ⭐️ (12,710+ reviews)

Mailchimp is a comprehensive email marketing platform that has integrated artificial intelligence to enhance various aspects of campaign creation and management. It leverages machine learning to suggest compelling copy and email subject lines. Furthermore, this software utilizes AI for audience segmentation by predicting demographics and analyzing engagement to ensure messages reach the right recipients. 

Pros:

• Email copy generator 
• Predictive audience segmentation
• Send-time optimization

Cons:

• Limited onboarding material makes the software difficult to use 

How can this email AI assistant help your business?

MailChimp empowers businesses to grow by providing tools to build customer relationships through effective and personalized email marketing campaigns. For example, Mailchimp helped Monday Girls boost email open rates by 60%.

Automate your email with AI

Looking for an easy, customizable tool to simplify email support? 

Meet Lyro AI, Tidio’s powerful conversational AI. Lyro is trained on your business’s support content—no complicated setup, just plug in your website URL and go. It delivers fast, accurate, AI-generated yet human-like responses that resolve up to 80% of customer inquiries without human intervention. 

Whether you’re handling a high volume of emails or want to provide better support without sacrificing efficiency, Lyro transforms your inbox into a smart, organized ticketing system. It’s designed to work seamlessly alongside live chat and other channels, giving your team the full context of every customer interaction. 

With Lyro, your business can automate repetitive tasks, shorten response times, and stand out with exceptional, personalized email support.