Capture new leads and turn prospects into customers without any hassle, keeping your CRM updated automatically.
Get more done with Tidio and Brevo Integration
Sync leads and email contacts from chat directly into Brevo lists.
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Category
Marketing Automation
Available in
Overview
Make managing contacts effortless by sending leads collected through chat straight into Brevo. When a visitor signs up via a pre-chat survey or you manually mark them as subscribed, Tidio sends their info to your Brevo list automatically. Keep your subscriber base in one place, reduce manual data entry, and turn chats into engaged contacts ready for email campaigns.
Key features
- Automatic contact sync: new email leads from Tidio (via pre-chat survey) are added directly to Brevo.
- Manual subscribe control: manually change a chat visitor’s status to “Subscribed” and sync to Brevo instantly.
- Easy setup: connect in minutes, install the integration, paste your Brevo API key, and pick the list.
- Unified contact storage: keep all your subscribers from chat and email in a single Brevo list for simpler marketing workflows.
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Frequently Asked Questions
Common questions about Integration with Brevo
How do I connect Tidio with Brevo?
Go to Tidio’s Integration section, select the Brevo tile, click “Install Brevo,” and follow the prompts. You’ll need to paste your Brevo API key and choose which contact list to sync.
When are contacts sent to Brevo?
Contacts are sent automatically if a visitor fills out the pre-chat survey with email and consent. Alternatively, you can manually mark a user as “Subscribed” during a conversation. Either way gets them added to your Brevo list.
Can I choose which Brevo list contacts go into?
Yes. During setup, you select the target Brevo list where all new contacts from Tidio will be added.