Capture new leads and turn prospects into customers without any hassle, keeping your CRM updated automatically.
Get more done with Tidio and Discord integration
Support your Discord community from a single help desk, keeping all conversations visible alongside your other channels.
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Category
Communication
Available in
Overview
Extend customer support into your Discord community without adding another tool to manage. The integration connects Tidio with Discord, so your team can send messages, receive notifications, and stay engaged with community members in real time. Discord conversations sit next to chat and email in one inbox, giving agents full context and less switching between tools. This means quicker replies, clearer ownership, and stronger relationships with your most engaged users.
Key features
- Send messages to customers directly through Discord
- Notify your support team about new Discord activity
- Manage Discord conversations in the same help desk inbox
- Keep full conversation context across channels
- Support active communities without extra setup or tools
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Frequently Asked Questions
Common questions about Integration with Discord
What is the Tidio and Discord integration used for?
It lets you handle Discord conversations inside Tidio Help Desk, so your team can support community members without leaving their main workspace.
Can my team get notified about Discord messages?
Yes. The integration sends Discord notifications to your customer service members, helping them respond faster and stay aligned.
Is this integration useful for growing communities?
Absolutely. It’s designed for businesses with active Discord servers that want structured support, clear ownership, and predictable scaling.