Get order status from Shopify
Let shoppers get instant Shopify order updates in chat.
No credit card required
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Overview
Answer order status questions without slowing down your team. This Smart Action connects your help desk with Shopify, letting customers check payment, fulfillment, purchased items, and tracking details directly in chat. Lyro triggers the action when shoppers ask about their order and securely verifies them using email, order ID, and zip code. The result is faster replies, fewer repetitive tickets, and a smoother post purchase experience, available 24/7 without extra setup or complex workflows.
Key features
- Show real time order status, products, and tracking links in chat
- Trigger automatically when customers ask about their order
- Verify customers securely with email, order ID, and zip code
- Reduce repetitive order status tickets for your team
- Works directly with your connected Shopify store
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Frequently Asked Questions
Common questions about Integration with Get order status from Shopify