Get more done with Tidio and Judge.me Integration
Easily manage reviews, respond instantly, and automate follow-ups from the Tidio workspace.
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Category:
Reviews Management
Available in:
Overview
Combine Judge.me’s review power with Tidio’s inbox and automation so you never miss feedback. All new reviews appear in Tidio, where you can reply, follow up, or open support tickets. Use Flows to thank happy reviewers and reach out before negative reviews go live. Keep customers happy, build trust and drive repeat sales without switching platforms.
Key features
- See all reviews in one place: new Judge.me reviews appear directly in Tidio’s inbox.
- Respond without switching tools: reply by email or create a ticket straight from the review.
- Prevent bad reviews early: trigger a Flow when someone starts a 1–3-star review.
- Celebrate happy customers: send an automatic thank-you after 4–5-star reviews.
- Grow trust with less effort: use simple automations to turn reviews into stronger customer loyalty.
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Frequently Asked Questions
Common questions about Integration with Judge.me
How do I connect Judge.me with Tidio?
In your Tidio admin panel, go to Integrations and select Judge.me. Click “Install Judge.me,” log into your Judge.me account by entering your store domain, then sign in and authorize the connection. Once completed, reviews will start flowing directly into Tidio.
Can I reply to reviews from within Tidio?
Yes. New reviews appear in your Tidio inbox. From there, you can view the review, create a support ticket, reply by email, add notes, or take other follow-up actions.
What automation is included with the integration?
You get two ready-made Flows: one that triggers a chat to ask for feedback when someone starts a 1–3-star review (so you can resolve issues before they publish), and one that sends a thank-you chat when someone posts a 4–5-star review.