Know who you are talking to before you share anything about their account.
Get more done with Tidio and Mailboxlayer integration
Check an email address with Mailboxlayer before it enters Tidio and your CRM.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
Security
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Mailboxlayer
Validate before the transcript
Mailboxlayer checks the address so a chat transcript actually reaches the customer.
Stop bounces at the source
A misspelled domain gets corrected in the conversation instead of bouncing an hour later.
Handle throwaway signups
A disposable address can be flagged before a discount code is issued.
Keep the CRM usable
Validated addresses mean fewer dead contacts to clean up later.
Overview
Mailboxlayer answers one question well: is this email address real. Chat collects a lot of addresses, typed quickly on a phone, and a typo means the transcript, the receipt and the follow-up all go nowhere. Calling Mailboxlayer when the address is entered in Tidio lets you catch the mistake while the person is still there to fix it. It also flags disposable domains, which matters when a discount code sits on the other side of the form.
Key features
- Catch typos in the moment Mailboxlayer flags a bad domain while the visitor is still there.
- Disposable addresses spotted Throwaway domains can be treated differently at signup.
- Check before you send Validate the address rather than discovering a bounce later.
- Cleaner records downstream Bad addresses never reach your contacts or your CRM.
Mailboxlayer
Security
Tags
Custom Integration
Workflow Automation
How it works
Connect Mailboxlayer in minutes
1
Connect Mailboxlayer and Tidio
Zapier, Integrately or Make can call Mailboxlayer when an address arrives, or the Tidio API can carry the result.
2
Decide what a failure means
Ask the visitor to check it, flag it, or accept it with a note. Do not silently drop them.
3
Store the verdict
Keep the Mailboxlayer result on the contact, so nobody validates the same address twice.
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Frequently asked questions
Common questions about the Mailboxlayer integration
Should a failed check block the chat?
No. Validation should improve an address, not refuse a conversation. If Mailboxlayer flags the domain, ask the visitor to confirm it and carry on either way. Blocking on a validation failure means turning away real customers because of an unusual provider.
How often should the same address be checked?
Once. Store the Mailboxlayer verdict on the contact and reuse it. Revalidating on every conversation spends credits to learn what you already know, and the answer rarely changes for an address that worked yesterday.
Is the Mailboxlayer integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Mailboxlayer integration.