Capture new leads and turn prospects into customers without any hassle, keeping your CRM updated automatically.
Get more done with Tidio and Microsoft Teams integration
Collaborate on customer conversations in Microsoft Teams without switching between tools.
No credit card required
Contact sales
Category
Communication
Available in
Overview
Keep your team in sync without switching tools. Connect Tidio with Microsoft Teams to receive chat notifications, collaborate on replies, and manage conversations in one place. Share insights, assign chats, and resolve issues faster using familiar workflows while keeping customer communication smooth and consistent across your team.
Key features
- Get instant Teams notifications for every new customer message
- Collaborate on chats without leaving your Teams workspace
- Assign conversations to the right specialists faster
- Access chat history and context for better replies
- Set custom notification rules and automate team workflows
Discover more integrations
All Integrations
Use Zapier to sync Tidio chats, leads, and customer details instantly across your entire tool stack.
Sync customer conversations, contacts, and context between Tidio and Salesforce automatically.
Move your conversations from Intercom to Tidio and keep your support history organized in one simple help desk.
Track every chat event in Google Analytics and understand how conversations drive leads, engagement, and conversions.
Supercharge your WooCommerce store with seamless chat integration and real-time product sharing.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently Asked Questions
Common questions about Integration with Microsoft Teams
How does the Microsoft Teams integration improve response time?
Send real-time notifications to your team so no message gets missed. Collaborate instantly in Teams to resolve customer issues faster without switching tools.
Can my team manage chats directly in Microsoft Teams?
Yes. Receive updates, share context, and coordinate responses inside Teams while keeping conversations organized in Tidio.
Will my team need training to use this integration?
No. Work inside a familiar Teams environment while Tidio keeps conversations organized, so your team can start immediately without extra setup.