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Get more done with Tidio and Omnisend Integration

Automatically sync new chat subscribers to Omnisend and keep your marketing list growing effortlessly.

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Category:

Marketing Automation

Available in:

All plans

Overview

Connect Tidio with Omnisend to instantly push new leads collected via chat into your Omnisend mailing list. Whether a visitor signs up via a pre-chat form, completes a flow, or gets manually tagged as subscribed, their contact is automatically added to Omnisend. Save time, reduce manual entry, and keep all your marketing contacts in one place.

Key features

  • Direct sync from chat to email list: pre-chat surveys or Tidio Flows automatically send new emails to Omnisend.
  • Manual subscriber updates: mark a contact as “Subscribed” in Tidio, and they’ll be added to Omnisend.
  • Seamless lead generation: combine chat, flows, and email marketing to turn conversations into real leads.
  • Centralized subscriber list: keep all contacts in one place to run newsletters, campaigns, or automations via Omnisend.
  • No extra tools needed: integration installs in minutes from the Tidio panel and uses your Omnisend Private API Key.
Integration screenshot

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Frequently Asked Questions

Common questions about Integration with Omnisend

How do I connect Tidio to Omnisend?

Install the integration from your Tidio panel. Go to Integrations → Omnisend → Install, create a new authentication, and paste your Omnisend Private API Key. The connection is ready in minutes.

Where do I find my Omnisend API key for the integration?

In your Omnisend dashboard. Generate a Private API Key and paste it into the Tidio integration setup.

When does Tidio send new subscribers to Omnisend?

Contacts are added to Omnisend when they: • leave their email in the pre-chat survey and accept the subscription, • go through a lead-generation Flow that collects emails, or • are manually marked as Subscribed during a conversation.