EN

  • Tell us what you need and we'll design an agent around it
Log in
Shibumi logo

Get more done with Tidio and Shibumi integration

Answer program and KPI questions in Tidio with the Shibumi initiative in view.

Start for free

No credit card required

Contact sales

Integration availability depends on your Tidio plan.

Compare plans

Category

Project Management

Integration availability depends on your Tidio plan.

Compare plans

Use cases

What you can do with Tidio and Shibumi

Answer status questions

Shibumi initiative status saves the program office from writing another update email.

Quote the real KPI

The current value from Shibumi stops two teams arguing from different numbers.

Log a risk when you hear it

A risk mentioned in conversation becomes a Shibumi entry with the context.

Capture an action

Something agreed in chat becomes an action item with an owner.

Overview

Shibumi tracks the strategic program: the initiatives, the KPIs, the risks, whether the benefits arrived. Those questions come from people who will never log in, and they arrive as messages. Reading Shibumi into Tidio lets a program office answer with the current initiative status and KPI value instead of building a slide. Risks and actions raised in the conversation can be logged where the program team will see them.

Key features

  • Initiative status in the chat The Shibumi initiative and where it has reached.
  • KPI values in view Answer with the number the program is measured on.
  • Risks logged from chat A risk raised in conversation reaches Shibumi.
  • Shibumi keeps the record Portfolio structure and reporting stay there.
Shibumi logo

Shibumi

Project Management

Tags

  • Project Management

  • Team Collaboration

How it works

Connect Shibumi in minutes

  1. 1

    Connect Shibumi and Tidio

    Zapier, Integrately or Make links the two, or a service reads Shibumi and posts to the Tidio API.

  2. 2

    Decide what is shareable

    Status, milestones and agreed KPIs. Draft numbers and internal commentary stay out.

  3. 3

    Write risks and actions back

    Entries created from chat land in Shibumi with the conversation attached.

Discover more integrations

All Integrations
Asana logo
Asana

Turn the conversations that need real work into Asana tasks, with the context attached.

Send customer problems into Jira and answer with what Confluence already documents.

Turn a customer report into a work item and tell them when the fix ships.

Link a customer report to the change that fixes it, and tell them when it lands.

Feed Cascade goals with the numbers your conversations produce, without a monthly export.

Turn a conversation into a ClickUp task and answer status without leaving the inbox.

Looking for customer service automation that fits your business?

We build custom API integrations to streamline your most important workflows.

Frequently asked questions

Common questions about the Shibumi integration

Which numbers should be shared this way?

The ones already agreed and reported. A KPI in Shibumi that the program board has signed off can be quoted safely. A working figure that changes weekly should not travel through chat, because it will be repeated as fact in a meeting you are not in.

Does this replace program reporting?

No. It answers the questions between reports, which is where most of a program office's time goes. The formal reporting still comes out of Shibumi, and having fewer ad hoc questions to answer is what makes room to produce it.

Is the Shibumi integration available on my plan?

Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Shibumi integration.