Know who you are talking to before you share anything about their account.
Get more done with Tidio and ZeroBounce integration
Validate the email a visitor gives in Tidio with ZeroBounce before you rely on it.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Security
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and ZeroBounce
Do not lose the lead to a typo
ZeroBounce returns invalid and the chat asks again straight away, which is the only moment the visitor can fix their own address.
Keep spam traps off the list
A trap address costs deliverability for everybody on the list. ZeroBounce flags it before the chat hands the contact to marketing.
Score the lead, not just the syntax
The ZeroBounce activity score suggests whether the mailbox is used at all, which is a better sales signal than a valid format.
Stop cleaning lists later
Validating at the point of capture means the monthly ZeroBounce hygiene job has almost nothing to find, and the CRM stays worth reporting on.
Overview
ZeroBounce scores an email address and tells you whether it will bounce, whether it is a spam trap and whether it looks abandoned. The address a visitor types into a chat is exactly the one worth checking. Connect ZeroBounce and Tidio with Zapier, Make or the Tidio API and the check runs while the person is still there to correct a typo.
Key features
- Checked at capture ZeroBounce validates the address the chat just collected.
- Typos fixed in chat The agent can ask again while the visitor is present.
- Quality score kept The ZeroBounce score is stored with the contact.
- Traps and abuse flagged Risky addresses never reach the sending platform.
ZeroBounce
Security
Tags
Custom Integration
Workflow Automation
How it works
Connect ZeroBounce in minutes
1
Connect ZeroBounce and Tidio with Zapier or the Tidio API
The ZeroBounce API validates one address per call. Run it from your automation tool or your own service when the chat captures an email.
2
Act on the status, not the score alone
Invalid means ask again. Catch all and unknown are worth accepting with a flag, because ZeroBounce cannot be certain and neither can you.
3
Store the result with the contact
Keep the ZeroBounce status and the date on the record, so the sending platform can decide later without paying for a second check.
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Frequently asked questions
Common questions about the ZeroBounce integration
What happens on a catch all result?
ZeroBounce cannot confirm those, because the domain accepts everything. Store the contact with the flag rather than rejecting it, and let the first send decide.
Should the chat block an invalid address?
Ask once and move on. If somebody insists on an address ZeroBounce rejects, keep the conversation going and mark the record. Losing the chat is worse than a bounce.
Does this replace double opt-in?
No. ZeroBounce tells you an address exists, not that the person wants your email. Consent is a separate thing and still needs recording.
Is the ZeroBounce integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the ZeroBounce integration.