Send approved brand assets from a conversation, with Brandfolder keeping the versions straight.
Get more done with Tidio and Adobe Experience Manager integration
Put chat on the pages you publish and send what visitors ask back to the content team.
No credit card required
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Integration availability depends on your Tidio plan.
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Category
CMS
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Adobe Experience Manager
Fix the page the questions point at
Recurring questions from Tidio reach your content queue with the page attached, so the Adobe Experience Manager fix is obvious.
Brief agents on a publish
When a page goes live in Adobe Experience Manager, your team can be told in advance instead of learning it from a confused customer.
Reply with the page in view
The page a visitor is on arrives with the Tidio conversation, which saves the round trip of asking where they are.
Overview
Adobe Experience Manager is where enterprise teams author pages and manage the assets that go on them. Tidio is what happens on those pages once a visitor has questions the copy did not answer. Connect the two and the questions stop disappearing: what people ask on a page reaches the content team as work, and a publish in Adobe Experience Manager can tell your agents what changed before customers do.
Key features
- Run chat on published pages with the widget on the templates your team already ships
- Turn questions into content work by sending recurring chat topics to your content queue
- Tell agents what just changed when a page or an asset goes live
- Keep page context in the reply so an agent knows which page the visitor is reading
Adobe Experience Manager
CMS
Tags
Website Builder
Workflow Automation
How it works
Connect Adobe Experience Manager in minutes
1
Connect Tidio and Adobe Experience Manager
Add the Tidio widget to your templates, then link the two with Zapier or the Tidio API.
2
Choose the events worth passing
Pick what matters, like a page publish or a chat topic that keeps coming back.
3
Close the loop on content
Questions become content work, and publishes reach the people answering customers.
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Frequently asked questions
Common questions about the Adobe Experience Manager integration
Does Tidio work on Adobe Experience Manager pages?
Yes. The chat widget is a script your team adds to the templates it already maintains, so it appears on the pages you publish without a separate deployment.
What can move between the two tools?
Chat topics and page context in one direction, publish and asset events in the other. Zapier or the Tidio API carries whichever of those you need.
Is the Adobe Experience Manager integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Adobe Experience Manager integration.