Put chat on the pages you publish and send what visitors ask back to the content team.
Get more done with Tidio and Bynder integration
Handle asset requests in chat and keep every campaign file coming from Bynder.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
Compare plans
Category
CMS
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Bynder
Answer where that file is
A colleague or a partner asking for a campaign asset gets the Bynder link in the chat, so the search does not start in somebody's downloads folder.
Turn a request into work
An asset that does not exist yet becomes a request for the creative team, with the format, deadline and use captured while the person is still there.
Keep licenses out of trouble
Bynder expiry dates decide what can be shared, so an image whose rights have run out is not sent to a partner.
Get product shots to the right places
Product images in Bynder answer the questions a shopper asks in chat, so what they are shown matches the catalog.
Overview
Bynder keeps campaign and product assets in order: which image is approved, which version is current, when a license runs out. The requests for them arrive everywhere else. Connected to Tidio through Zapier or the Tidio API, a request typed in a chat is answered with the Bynder asset, or turned into a job the creative team can work on, so files stop being emailed around as a copy of a copy.
Key features
- Answer with the Bynder asset so the file that goes out is the approved one
- Take creative requests in chat and pass them on with the format and deadline written down
- Respect the expiry date so an asset past its license is not shared by accident
- Serve product images from the Bynder record your storefront already uses
Bynder
CMS
Tags
Website Builder
Workflow Automation
How it works
Connect Bynder in minutes
1
Connect Tidio and Bynder
Link them through Zapier, Make or the Tidio API with access to the Bynder collections you want reachable from a chat.
2
Set what is shareable
Approved collections can be sent straight away, and anything restricted becomes a request instead.
3
Answer or raise the request
The Bynder asset is shared in the conversation, or the work is logged with the details it needs.
Discover more integrations
All Integrations
Send approved brand assets from a conversation, with Brandfolder keeping the versions straight.
Answer questions with the right Brightcove video, and talk to viewers while they watch.
Answer from the tables your team maintains in Coda, and write what happens in chat back.
Turn the questions customers actually ask into work in Content Workflow.
Boost your sales and engage customers wherever they are by adding Tidio to your Drupal site and grow your business.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Bynder integration
Who can request assets this way?
Whoever you open the chat to. Teams use it for partners and resellers on a public site and for internal requests on an intranet, with Bynder permissions deciding what can actually be shared.
Does the requester need a Bynder login?
No. They receive a link with the permissions you set. Bynder stays the place where assets are managed and versioned.
Is the Bynder integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Bynder integration.