Put chat on the pages you publish and send what visitors ask back to the content team.
Get more done with Tidio and Coda integration
Answer from the tables your team maintains in Coda, and write what happens in chat back.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
CMS
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Coda
Answer from the sheet you trust
Prices, availability and policies live in a Coda table, and the chat quotes them, so an agent is not working from a screenshot in a group chat.
Capture the request as a row
What a customer asks for is written into the Coda tracker with their details, so the intake list is built by the conversation itself.
Run an internal process
Teams that manage requests in a Coda doc can start and update them from Tidio, so a chat becomes an item somebody owns.
Watch the numbers where you plan
Conversation counts and outcomes can land in a Coda table, so the doc your team reviews on Monday already has the week in it.
Overview
Plenty of teams keep the real answers in a Coda doc: the price list, the stock sheet, the policy table, the rota. Connected to Tidio through Zapier or the Tidio API, the chat reads from those tables, so the answer a customer gets is the one your team maintains. Requests captured in a conversation are written back as rows, so the intake tracker fills itself instead of being updated after the fact.
Key features
- Answer from a Coda table so the chat uses the sheet your team actually updates
- Write requests back as rows into the Coda tracker the work is already run from
- Skip the export so a Coda doc reflects today, not last Friday
- Keep one source with Coda holding the answers and the chat reading them
Coda
CMS
Tags
Website Builder
Workflow Automation
How it works
Connect Coda in minutes
1
Connect Tidio and Coda
Link them with Zapier, Make or the Tidio API using a Coda token limited to the docs the chat should reach.
2
Point at the right tables
Choose which Coda tables answer questions and which ones receive rows from a conversation.
3
Keep the doc current
Answers come from Coda, and what happens in the chat is written back to it.
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Frequently asked questions
Common questions about the Coda integration
Can the chat write to a Coda doc?
Yes. Rows can be inserted or updated in the tables you allow, which is how most teams turn conversations into an intake list without anyone copying anything.
What if the table changes?
The chat reads Coda when it answers, so an edit made in the doc is reflected in the next conversation. Coda stays the place where the data is maintained.
Is the Coda integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Coda integration.